Dental Insurance Coordinator/ Receptionist/ Manager

We are a growing fee-for-service and insurance based family practice in Jackson Heights, Queens. We are looking for a full-time (4-5 days per week) front desk coordinator with potential to be office manager. This role will take comprehensive front desk responsibilities including scheduling, checking in/out patients, treatment coordinating, accounts receivable and leadership. We're looking for someone interested in long-term employment. We are looking for someone that is highly self-motivated and passionate about being excellent at their job with strong attention to detail.

Qualifications:

- Must have at least 2 years of dental front desk coordinator experience, including dental insurance verification experience and treatment planning

- Very familiar with dental insurance plans

- Care about delivering the best patient experience

- Hands on experience of patient management software

- Excellent verbal communication

- Being bilingual is preferred

Responsibilities:

- Dental insurance verifications for upcoming appointments

- Prepare and present dentist-diagnosed treatment plans and financial estimates to patients

- Schedule patient appointments

- Reschedule patients who miss appointments

- Contact patients to complete treatment

- Manage dentist and hygiene schedules

- Assist patients with financial arrangements. Ability to overcome objections

- Execute all treatment paperwork including consent forms, policy forms and exit paperwork

- Adhere to confidentiality, state, federal and HIPAA laws and guidelines

Benefits:

- Pay: starting at $30/hour (depending on the experience level)

- Paid time off

- Paid holidays

- Health insurance

- Complimentary dental care for employees and their family (within the company’s guidelines)

If you are outgoing, good with people, highly organized, have a winning attitude and a desire to be part of a winning team we'd like to hear from you!