Case Manager for Assisted Living Memory Care

We invite you to review our Case Manager Job Description and reach out to us with your resume if you feel it would be a good fit. This is a unique opportunity to join our upscale community entirely dedicated to those with Parkinson's, Alzheimer's, Lewy Body Dementia and other forms of dementia.

Job Description:

A qualified case manager must be on staff and on duty for one half-hour per week per program resident. A case manager must be capable of, and responsible for executing, through direct performance and coordination, the services and functions described in section 488.7(e).

Responsibilities and Duties:

- Develops working knowledge and compliance of NYS DOH Regulations for an Assisted Living Residence with both Special Needs and Enhanced Certificates as required.

- Maintains a case management record on all Residents including a preadmission DOH 4397b, comprehensive case notes, individualized service plans and any and all DOH required documentation.

- Coordinates care plan meetings with Resident (if appropriate), Resident Representative, Service Providers and Leadership Team. This includes preadmission Resident/Resident Representative meeting/30-day follow-up meeting/6 month and annual care plan meetings and change of status meetings when appropriate.

- Proper documentation as required on all ISPs including obtaining signatures from all participating parties.

- Responsible for arranging and attending weekly interdisciplinary Case Management Meetings.

- Upon admission, completion and distribution of Resident check in notice and resident pre-admission profile to all necessary parties and review of such documentation with direct caregiving staff.

- Daily rounds of each Resident floor reporting unsafe findings or concerns to Executive Director.

- Offers assistance to Residents, providing orientation as well as ongoing emotional and social support.

- Liaisons between departments for resident care and ongoing communication.

- Liaisons between Residents, families, friends, staff and the community.

- Deals with information accessed in clinical records and files of Residents in a professional and confidential manner using same toward the Resident’s best interest.

- Tactfully handles Family/Resident’s questions including problem resolution as directed.

- Visits prospective Residents in their homes, hospital or other facility as needed prior to acceptance into facility reporting all gathered information back to Leadership Team.

- Visits any Resident hospitalized or in a skilled nursing facility to facilitate return to facility. Reports findings to Leadership Team.

- Assists Residents in internal and external placement as needed.

- Attends all appropriate training sessions (including CEU offerings), meetings and team initiatives as required both on and offsite.

- Assists community with maintaining certification with the Parkinson’s Foundation as a Community Partner in Parkinson’s Care (CPPC) including completion of required course work to obtain Trainer Status and insuring Staff is trained regularly.

- Participation in bi-weekly ESAAL webinars.

- Responsible for department QAPI including conducting internal audits as required and actively participating in all areas of Quality Assurance.

- Updates all tracking tools (TALs and EFinds) as per DOH regulations.

- Following DOH Survey, works closely with Leadership Team in correcting deficiencies and instituting processes to avoid repeated violations. (QAPI)

- Ability to relate and adapt to Residents who may be ill, disabled, emotionally upset or angry as often found in community dedicated to enhanced memory care.

- Possesses ability and willingness to seek out new methods and principles to incorporate them into existing practices. Embraces change.

- Functions independently when needed and has the flexibility, personal integrity and ability to work effectively as part of a team with coworkers, support agencies and families.

- Presents as neat and well groomed, courteous, tactful, patient, professional, kind and pleasant in all dealings with Staff, Residents, Family Members, Visitors and Vendors

- May be required to attend marketing events for networking with peers.

- Assists in handling inquiries and giving tours of the Community as needed.

- Compiles and maintains a current list of community health and welfare resources.

- Assists with Long Term Care Insurance claims submissions and information requests.

- Encouraged to participate in community altruistic events – Fundraising Walks/Sponsorship of various conferences and Social Events.

Education & Qualifications include:

- A Master’s degree in social work from an accredited college or university

or a Bachelor’s degree from an accredited college or university with major work in

human services or service delivery.

- Three plus years of full-time experience in the provision of services to a frail adult population

Current Nursing Licensure in good standing (only if applicable)

- Strong leadership, documentation, organizational and communication skills

- Superior people skills with the ability to foster good relationships with coworkers, medical personnel and Residents' Families.

- Ability and willingness to share information and work closely with Leadership Team

- Ability to work flexible hours and days including one weekend day.

- May be required to remain onsite during an emergency.

- Ability to cope with the mental and emotional stresses of the position.

- Proficient with Microsoft Office and file maintenance.

- Comfortable with using LinkedIn, Facebook, etc.

- Proficient in using Mailchimp.

- Desire to uphold the company's mission to provide the highest quality of care to all Residents.

A “Whatever it Takes” attitude!

The 80th Street Residence does pre-employment background checks and drug testing. As per our NYS Department of Health Regulations, all Employees must speak English.

www.80thstreetresidence.com