Restaurant Floor Manager

The candidate must be someone comfortable with and Experienced in Restaurant and Lounge settings in NYC restaurants.

The Manager should be able to establish and execute the restaurant’s strategic plan, take on responsibilities including but not limited to:

Operations

Develop and maintain service program, including policies and standard operating procedures.

Manage day-to-day operations, including scheduling, guest interaction, employee support, payroll, food quality and cleanliness.

Develop and improve training processes and materials, including food menu descriptions, pre-shift to-do list, service development and training.

Floor leadership for all positions on the front-of-house team and maintain effective communication with the Kitchen team.

Provide attentiveness and excellent service to all guests.

Support in management of the wine and cocktail program.

Admin

Maintain POS system to streamline operations and financial recording

Place orders to ensure efficient operations while maintaining budget

Assist in hiring and training all front-of-house staff

Staff scheduling

Payroll-related duties, including New Hire paperwork, reconciling daily and weekly shift times and correct tip sheets

Maintaining PDF at DOH standards for A grade consistently.

Financial

Develop and implement financial plan to promote profitable food and beverage sales.

Develop annual business plan and budget in conjunctions with ownership.

Monitor daily, weekly, and quarterly sales figures to ensure KPIs are met.

Review real cost to budgets to meet target goals.

Improve profitability by building additional revenue streams and private events.

Physical Demands and Work Environment

Must be able to lift to 50 lbs

Must be able to stand for an extended period of time

Exposure to hot kitchen elements or cleaning products

Must be able to walk up 3-4 flights of stairs

All candidates should have:

Hospitality-mindset, service-focused

Respect and awareness of all staff and people

Ability to maintain a positive and professional demeanor at all times

Excellent interpersonal and communication skills

Ability to communicate and manage a diverse staff

Ability to multi-task and work in a fast-paced environment

Desire to keep learning and growing

Experience in various capacities of restaurant staff (ie: server, host, bartender, busser, runner, etc.) strongly preferred

Ability to work a flexible schedule, including daytime, evenings, weekends and holidays.

Please submit a copy of your resume. We are conducting interviews all week.