Upscale Tribeca Restaurant seeking HOSTESS/MAITRE D & WAITRESS ASAP

Upscale Tribeca Restaurant seeking a Hostess & Server | Open Call 2pm-5pm (TriBeCa)

We are hosting an open call

Today: 2:00pm - 5:00pm

Tomorrow: all day from 2pm

Wednesday 05.01 - Sunday 05.05: 2:00pm - 5:00pm

Please prepare a physical resume for the interview

Who We Are:

{Khe-Yo} in TriBeCa is an established, upscale/casual 160 -seat restaurant.

We serve Laos cuisine for lunch and dinner 7 days a week with typical hours between 11:30am–3pm for lunch, and dinner service from 5:00pm–10:30pm.

For more information go to our website www.Khe-Yo.com.

Who We Are Looking For:

{Khe-Yo} is a busy Laotian/Asian inspired restaurant whose loyal patronage have come to expect a superior quality service. Our tight-knit staff is a reflection of this commitment and each member of our family works harmoniously to provide our clientele with a noteworthy, dining experience. Pre-shift meetings are held daily with our Chef/Owner and management; servers and runner are expected to be knowledgeable, conversant and attentive in guiding guests through our Laotian cuisine. As one of our HOSTESS or SERVER you would be an indispensable representative of both {Khe-Yo} and each patron’s dining experience.

We are seeking talented and passionate hospitality professionals to be a part of our team.

Candidates should take an "ownership" approach to their work.

We are looking for potential team members who have an excellent work ethic and the desire to be a part of a great service team while still having fun!

We want to work with individuals who are passionate about hospitality and who are dedicated to providing

consistent, exemplary-level service.

Requirements:

HOSTESS/MAî·TRE D'

Must have excellent customer service and knowledge of the hospitality industry.

Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow.

Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Finding the appropriate table for each guest according to their preferences and group size

Remembering table rotation and ensuring all servers receive the right number of guests

Engaging with guests to ensure the quality of food and customer service

Responding to client complaints and helping to resolve those complaints

Answering phone calls and taking guest reservations

Memorizing the menu and dietary options

Helping out other staff members as needed during your shift

Providing great customer service at all times

WAITRESS:

Greeting and Seating Customers:

Warmly welcome guests upon their arrival. Manage

reservations and waitlists, and escort customers to their tables.

Menu Knowledge: Be well-acquainted with the menu, including various dishes, ingredients, and

preparation methods.

Assist customers by answering questions and providing

recommendations.

Taking Orders: Accurately record customer orders and communicate them effectively to the kitchen staff.

Be aware of any food allergies or dietary restrictions that customers may have.

Serving Food and Beverages: Ensure that dishes are served in a timely and presentable manner.

Serve food and beverages according to the restaurant’s standards.

Customer Service: Consistently check on diners to ensure they are satisfied with their meals.

Address any complaints or issues promptly and professionally.

Payment Handling: Present bills to customers, accept payments, and provide change

accurately.

Manage credit card and cash transactions efficiently.Cleanliness and Hygiene:

Maintain a clean and hygienic work area, including tables, counters,

and serving areas. Ensure dining areas are clean and tidy for incoming guests.

Compliance: Ensure all actions comply with health and safety regulations.

Adhere to the restaurant’s policies and protocols.

Our ideal candidate will possess the following:

A flexible schedule and can work weekdays and weekends | this is a full-time position (Sunday's are a must)

Is team-oriented, punctual, and has a positive attitude — we are a pooled house.

Posseses strong hospitality skills; friendly, and an engaging personality.

Is professional, conversant, and attentive; first and foremost you are concerned for each guest’s unique dining experience.

Has 2 years of NYC runner experience and or comparable.

{Khe-Yo} in TriBeCa an EOE.

Your resume will be carefully reviewed and qualified candidates will be contacted for an interview.

Note: Please place your resume and/or cover letter in the body of the e-mail and include position you are applying for in the subject line. Attachments will not be opened

We look forward to meeting you