Network Infrastructure Engineer

Network Infrastructure Engineer Apply Now! Back to search Location: New York, New York Posted: 12/30/2024 Location Name: New York Wage Max: 145,000.00 Wage Min: 130,000.00 COMPANY OVERVIEWJoin our award-winning team at Information Management Resources, Inc. (IMRI), a small business leader in the technology industry known for our commitment to innovation, excellence, and authenticity. Founded in 1992, IMRI has been at the forefront of delivering advanced cybersecurity and IT solutions, safeguarding organizations against evolving threats. We have built a reputation for our expertise in Cybersecurity, Digital Transformation, Strategic Business Consulting, and Staff Augmentation. Guided by our core values of innovation, excellence, and a solution-driven mindset, we have served a diverse portfolio of customers that includes federal agencies, state and local governments, and Fortune 1000 companies.At IMRI, we recognize the integral part our employees play in our ongoing success. To support this, we offer a comprehensive benefits package, tailored to meet the individual needs of our employees. We are committed to promoting their overall well-being and equipping them with the necessary tools to flourish in their careers. We welcome you to be a part of our ongoing mission as we continue to navigate the digital landscape, committed to empowering organizations with our innovative solutions.Job Title:Network Infrastructure EngineerLocation: Will be required to travel to New York cities (Five Boroughs)Job Summary:The Network Infrastructure Engineer will perform highly technical responsibilities, focusing on the upgrade, maintenance, and troubleshooting of network infrastructure across 55+ -managed sites. The role involves ensuring the reliability and security of network and telecommunication systems for over 3,000 employees and supporting critical operations at borough halls, NYS Courts, and other city agencies. The engineer must work independently, perform fieldwork, and manage day-to-day network operations while coordinating with the IT Network team to complete infrastructure modernization projects.Key Responsibilities:

Infrastructure Upgrade & Deployment:

Upgrade network infrastructure at 55+ managed sites, replacing outdated hardware with modern solutions.

Install and configure Cisco Catalyst, Nexus switches, Cisco VoIP devices, and Meraki wireless solutions.

Implement and troubleshoot protocols, including EIGRP, BGP, TCP/IP, UDP, SSL, DNS, VLANs, VPC, STP, QoS, and ACLs.

Design and integrate LAN solutions, considering legacy equipment upgrades and patching requirements.

Fieldwork & Deployment Process:

Travel to various customer sites to perform hardware installations, data gathering, and troubleshooting.

Unpack, inventory, rack, and connect network equipment as per vendor specifications.

Document and manage inventory using spreadsheets and the customer asset inventory system.

Remove debris and ensure site readiness post-installation.

Network Management & Troubleshooting:

Perform day-to-day configuration, monitoring, and troubleshooting of Cisco Firepower firewalls, ISE, Stealthwatch, and DNAC.

Utilize network management tools such as Wireshark, TCPDUMP, and NetFlow for diagnostics.

Conduct network and security assessments to optimize performance and design.

Project & Documentation:

Provide project planning for implementation and maintenance windows.

Develop and maintain documentation, including network diagrams, MOPs, and operational guides.

Support design recommendations based on Cisco best practices.

Mandatory Skills/Experience:

At least 12 years of experience in IT network engineering or technician roles.

Strong understanding of complex routing and switching environments.

Expertise with Meraki wireless solutions, Firewalls, DNA, and Cisco ISE.

Proven troubleshooting and problem-solving skills.

Ability to work independently and perform fieldwork, including physical tasks such as cabling and equipment installation.

Strong customer support and interpersonal skills in client-facing roles.

Desirable Skills/Experience:

Experience with Cisco WLAN, ISE, and Meraki Wi-Fi deployment.

Familiarity with ITIL processes, including Incident Management, Change Management, and Problem Management.

Active CCNA certification is preferred.

Work Conditions:

Travel across five boroughs to customer's-managed buildings for network installations and troubleshooting.

Occasional extended hours for critical troubleshooting or project tasks.

Physical tasks, including lifting and installing equipment.

IMRI offers top-tier benefits that include: medical coverage through nationally recognized carriers, ancillary coverages, paid vacation and sick leave in compliance with all state and local laws, 401(k) with company match, company paid life insurance and LTD, and several additional voluntary coverages.Pay will be commensurate with the experience, skills, and qualifications that the candidate brings to the position.EQUAL EMPLOYMENT OPPORTUNITYEEO/Affirmative Action Statement and Non-Discrimination Policy IMRI is an Equal Employment Opportunity employer committed to maintaining a non-discriminatory, diverse work environment. In accordance with Title VII of the Civil Rights Act of 1964, Section 503 of the Rehabilitation Act of 1973, Vietnam Era Veteran's Readjustment Assistance Act of 1974 (VEVRAA), Americans with Disabilities) (ADA), and other federal, state, and local anti-discrimination laws, IMRI does not unlawfully discriminate against any person on the basis of race, color, religion, sex, national origin, ancestry, genetic information, age, marital status, sexual orientation, physical or mental disability, or status as a special disabled veteran or other veteran. IMRI will take affirmative action to assure equal opportunity for employment is provided with regard to all personnel actions. This is including but not limited to: recruitment, selection, compensation, benefits, training, promotion, demotion, layoff, termination and all other terms and conditions of employment.Apply Now!