Business Analyst, Master Data Office

Our values start with our people, join a team that values you!We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolving

Career growth. We develop industry leading talent because Ross grows when our people grow

Teamwork. We work together to solve the hard problems and find the right solution

Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.Business Analyst, Master Data OfficeAbout this opportunityThe Master Data Office is a new enterprise team at Ross defining how data can better serve the business. With the support of the team, the Business Analyst will work to identify key opportunities for improvements. This role will support the MDO vision to be the central point of contact for all master data needs within a certain data domain (i.e., Supplier, Product Hierarchy, Item). Partnering with both their direct supervisor (Lead) and department Manager, the Business Analyst will ensure that all requests are prioritized, addressed, and resolved in a timely manner. The role is responsible for

Managing Supplier data in the MDM system (data management includes review, entry, audit) while working directly with business areas and partner departments.

Working on assignments (data review and entry in workflows), projects and problems of limited to medium scope in partnership with project or department leadership.

Partnering with their Supervisor, the role will ensure that all requests are prioritized, addressed, and resolved in a timely manner.

Continually build on content knowledge for data management and processes

Provide governance documentation or process documentation.

Analysis of data; or to provide business insights via metrics or training

The base salary range for this role is $75,700- $90,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.What you will do and what you will learnSME and Point of Contact for Business

As point of contact for multiple business departments across the organization, the Business Analyst will be playing an important role to support multiple business units, address regular requests, and troubleshoot issues.

Analyze data to troubleshoot or provide data insights and business visibility.

Become the subject matter expert for Supplier data business use

Documentation

Ensure that existing governance and process documents are up to date based on changes in requirements or business needs.

Create and maintain a library of all training materials and guides.

Request Management

Manage workflow and requests in a Master Data Management Tool.

Execute on all (change) requests from business effectively to ensure that they are implemented according to set data governance standards and processes.

Process improvement/Projects

Identify and provide recommendations on ways to service the business better

Compliance and Adoption

Verify all Master Data Management processes around data governance are followed.

Play an integral role in escalating requests that do not comply with the governance set by MDO.

Be Subject Matter Expert (SME) for all Ross specific data management and processes.

Build deep content knowledge around how the business end-users use this foundational data to run the business

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

3+ years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding.

Prior Data Governance and Administration experience or exposure preferred

Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements

Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties

Strong understanding of productivity suite software (i.e. Microsoft Office)

Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward

Strong analytical skills

Ability to follow established practices, policies and procedures

Strong communication skills

Ability to build working relationships and bring about cooperation from leadership and working teams

Ability to adjust with changing work environments, priorities and goals

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.