Product Delivery PMO Senior Associate - Payments

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.As a Product Delivery PMO Senior Associate in the Client Service and Implementation team ( CS&I), you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Your focus will be the governance to ensure sustained execution across functions, product lines, and lines of business. This is a complex task that needs clarity of thought and focused effort to ensure that the team can deliver what is needed in an effective and efficient way. You will work closely with the Product Lead MD, the ED PMO/Chief of Staff, and a community of delivery professionals to keep the tempo up and retain appropriate control over activity across the book of work. CS&I Product is responsible for delivering an excellent experience for Client Service and Implementations employees in the J. P. Morgan Payments Business and the Commercial Bank. The team collaboratively designs and develops a platform that facilitates best-in-class set-up & maintenance of clients, entities, accounts, products, and services; resolution of common client inquiries; and dissemination of insightsJob responsibilities:

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements

Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Run the group's operating rhythm to ensure that planning and execution are coordinated and that the team knows what is coming and when

Interact with and provide guidance to a broad network

Anticipate, collate, and manage CS&I Product Risk, Assumptions, Issues, and Dependencies in a light-touch manner to provide visibility and focus for senior management

Preparation for and delivery of governance events across JPM Payments and the Commercial Bank to ensure appropriate investment and oversight

Generate efficient reporting that provides transparency and accountability with minimal overhead for team while enabling a clear story

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area

Demonstrated performance in either product management or relevant domain area

Experience executing operational management and change readiness activities

Experience in product deployment processes

Self-starter able thrive in a fast-paced, collaborative and cross-functional environment

Excellent relationship-building skills, with ability to establish trust and credibility across senior stakeholders, lines of business and functions

Strong time-management and organizational skills with ability to objectively prioritize

Knowledge and established network in one or all of JP Morgan Payments Product, Operations, and Technology

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle

Able to generate high quality story-telling in PowerPoint

Experienced in issue resolution and risk management

Experience with Confluence and JIRA toolset

Good understanding of agile product development lifecycle

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/VeteransBase Pay/SalaryNew York,NY $91,200.00 - $132,000.00 / year; Jersey City,NJ $91,200.00 - $132,000.00 / year