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compensation: Salary plus

employment type: Full-Time

job title: FOH Manager/AGM

Local favorite Spot is looking for a Manager with a love for service, interaction with guests, guiding and encouraging employees. Must be available Afternoons ,Evenings ,Weekends and Holidays.

There is a lot of room to grow in this unique position that works with opportunities for advancement within the team leadership.

Our ideal candidate is someone who likes people and also is solution driven rather than a reporter of issues. You must be able to motivate the staff and keep a positive and friendly, professional work environment. Can see problems and finds a solution, wants to be a leader, not just a boss. Ready, willing, and able to jump in and help where needed.

Responsibilities include but are not limited to:

● Resolving customer Issues regarding food quality and service.

● Ability to work well with other team members, strong desire to be part of a team

● Order supplies and equipment

● Opening or closing the restaurant depending on shift- ensuring proper set up or break down, checking side work.

● Creating the perfect ambiance with lighting, music and temperature. Adjusting throughout shift accordingly.

● Leading service- overseeing FOH staff throughout the shift to insure efficient and effective service to ensure guest satisfaction.

● Training and Educating Staff in service standards.

● Knowing all house policies and protocols and enforcing accordingly.

● Must Have Knowledge Of Bar And Wine List .

Minimum qualifications:

● 5 year’s experience in the service industry.

● Extensive customer service experience.

● Positive attitude.

● Suffolk County Food Safety Certificate ( a must or at least agree to get it as soon as you're hired).

● POS knowledge

● Must Be Able To Maintain Daily Spread Sheet

Must be available Mornings, Weekends and Holidays. The candidate needs to be Punctual, Reliable, and Communicative. This role assists in making sure the business complies with health

and food safety regulations.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Employees .

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