Public Information Specialist 1 or Trainee 1 or 2

NY HELP Yes Agency Civil Service, Department of Title Public Information Specialist 1 or Trainee 1 or 2 Occupational Category Administrative or General Management Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $49363 to $82656 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Empire State Plaza, Agency Building 1 City Albany State NY Zip Code 12239 Minimum Qualifications NY HELPSThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:Public Information Specialist 1:A bachelor’s degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing and two years of experience in public or governmental relations, and/or in writing or producing content for various media.Substitution: An associate degree in a related field can substitute for two years of specialized experience; a bachelor’s degree in a related field can substitute for four years of experience; a master’s degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience.Public Information Specialist Trainee 2:A bachelor’s degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing and one year of experience in public or governmental relations, and/or in writing or producing content for various media.Substitution: An associate degree in a related field can substitute for two years of specialized experience; a bachelor’s degree in a related field can substitute for four years of experience; a master’s degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience.Public Information Specialist Trainee 1:A bachelor’s degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing. Substitution:An associate degree in a related field can substitute for two years of specialized experience; a bachelor’s degree in a related field can substitute for four years of experience; a master’s degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience.Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found athttp://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee.70.1 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service (you must have and provide a current Civil Service 55 b/c approval letter) allocated to a Grade 16 or higher eligible for transfer and determined to be similar by Civil Service. 55 B/C QUALIFICATIONS:Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.The minimum qualifications for appointment are: You must have a bachelor’s degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing AND two years of experience in public or governmental relations, and/or in writing or producing content for various media.OR: A masters or higher degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing AND one year of experience in public or governmental relations, and/or in writing or producing content for various media.OR: Six years of the experience described above.Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found athttp://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.PREFERRED QUALIFICATIONS: An understanding of the New York State merit system and the workings of the Civil Service system. Knowledge of HTML. Experience with Adobe suite of products. Duties Description The Public Information Office (PIO) at the Department of Civil Service is responsible for maintaining a broad-based communications program to ensure that all interested constituent groups are aware of Department programs and services. The Office communicates proactively through media interaction and the dissemination of announcements to the public. In addition, the Office administers the agency's public website, social media channels and responds to general inquiries from job seekers, State employees, and other constituents. Reporting to the Public Information Specialist 2 (Digital Content) G-23 this position will be responsible for providing administrative support for the StateJobsNY website, which is the main avenue by which New York State agencies post vacant job openings for members of the general public and for existing state employees. The Public Information Specialist 1 Trainee will also be responsible for interfacing with state agency human resource personnel related to the website, as well as providing support for other content creation needs within the Public Information Office. Specific duties include, but are not limited to: Oversee administration of the StateJobs website through the provisioning of accounts. Respond to requests from both HR professionals and jobseekers related to the StateJobs website. Draft and maintain the Department’s approved responses to frequently asked questions received by customers. Along with the Public Information Specialist 2 (Digital Content), liaison with the Department’s Digital Team and IT personnel to prioritize and manage upgrades and troubleshooting with the StateJobs website. Manage the Department’s Publications and Forms inventory, as well as coordinate timely updates to the forms and facilitate printing of forms as necessary. Work closely with the Digital Team within the Department to update Department’s intranet site, CS Connects. Assist the Public Information Specialist 2 in making timely updates to the website. Disseminate approved messaging to exam candidates or subscribers to the Department’s mailing lists on Gov Delivery. Help draft and monitor the Department’s social media channels to ensure accurate and timely responses for members of the public. Work closely with PIO colleagues to respond to timely requests for special projects or high priority items needed by Executive Staff. Assist with phone coverage for the Public Information Office and assist with managing email inquiries from the general public, human resource representatives from other state agencies, and from job seekers. Proficiency in the Microsoft suite of products (Word, Excel, PowerPoint). Additional Comments #TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package. The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity. Among its duties, the Department: Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests. Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives. Assists municipal agencies with civil service administration of more than 360,000 local government employees. Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to YourFutureBeginsHere@cs.ny.gov Some positions may require additional credentials or a background check to verify your identity.Name Cassandra Farina Telephone 15184734306 Fax Email Address YourFutureBeginsHere@cs.ny.gov Address Street Empire State Plaza, Agency Building 1 Floor #10 Office of Human Resources and Administrative Planning City Albany State NY Zip Code 12239 Notes on Applying If you are interested and meet the minimum qualifications above, email your cover letter, and resume to YourFutureBeginsHere@cs.ny.gov. Please include the Title and Vacancy ID# you are applying for in the subject line of your email.