Assistant Computer Systems Administrator

Summary The ACSA position includes litigation support duties, assistance to the Computer Systems Administrator, and user support responsibilities. Responsibilities Litigation support job duties can include, but are not limited to, the following: Apply knowledge of court rules, local practices, and the Federal Criminal and Civil Rules of Procedure in analyzing litigation support requirements. Work with the litigation team to develop and recommend appropriate strategies to meet the litigation needs of each individual case and determine specific requirements for discovery and third-party evidence collection, review, analysis, production, and presentation of case materials. Work closely with the litigation team to understand substantive issues of the case so that the most effective tools can be identified and used. Act as discovery manager to understand the volume, format, and content of discovery being received in order to assist the litigation team in selecting the proper tool to host, review, analyze, and use the discovery material. Identify proper tools for working with ESI and paper documents based on the complexity and the volume of data on a case- by-case basis. Apply knowledge of the various aspects of litigation support dealing with paper and e- paper, including but not limited to, scanning, OCRing, logical unitization, objective coding, document review, load files, and production. Apply knowledge of the various aspects of litigation support dealing with electronic discovery including, but not limited to, the use of Early Case Assessment (ECA) tools, keyword searching, concept searching, de-duplication by hash or "NIST" (removal of files identified by the National Institute of Standards and Technology (NIST), the FBI and other law enforcement agencies as not having evidentiary value), document clustering, email threading, intelligent foldering, native file review, and production. Apply knowledge of the various aspects of litigation support dealing with courtroom presentations including, but not limited to, the use of courtroom presentation software, timeline and diagramming applications, and ability to set up and operate audio/video equipment. Be familiar with a variety of hardware, including desktops, servers, laptops, printers, audio-visual devices, and other equipment that is used for litigation support technology. Train end users and administrators on the use of litigation support technology including, but not limited to, tools such as Summation, CaseMap, TimeMap, TrialDirector, PowerPoint, ISYS, Adobe Acrobat Professional, Excel, and all other applications that are needed on a case-by-case basis. Keep current on new developments in litigation support technology and recommend additions and modifications to current tools, as necessary. The Assistant CSA also performs tasks or supervises tasks such as the following: Assists in planning and implementing FDO training programs in the areas of computer literacy, use of automated systems, and use of applications software. Answers user questions, traces and identifies sources of processing failures and procedural errors, and provides technical advice. Assists users experiencing difficulties in the use of software and resolves such problems. Consults with Administrative Office of the US Courts, Defender Services Office, and vendor specialists to isolate, analyze and correct system faults. In conjunction with CSA, serves as central point of information and assistance for FDO automation users on all matters related to equipment and applications. Assists CSA in the development of applicable procedures and standards pertaining to computer users. Assists in developing local FDO technical and user documentation for all systems. Assists in systems maintenance activities. Assists in conducting audits and evaluation of automated systems and existing software applications in assigned subject matter areas. Assists in making presentations and technical briefings for FDO management staff as well as members of the bar on automated systems-related topics. Assists staff attorneys, investigators, and paralegals with the preparation of matters for trial and appeal using IT-based automation applications such as databases, spreadsheets, text indexing and presentation graphics. Periodically audits installed software to ensure compliance with commercial licensing requirements. Designs, develops, tests, and implements internet, intranet, and extranet activities, including the technical management of websites. Assists the CSA in procurement of office automation equipment, conducts site surveys preparatory for installation of computer equipment, computer networks, and associated data communications facilities. Arranges appropriate schedule for delivery and installation of equipment associated data communications facilities. Requirements Conditions of Employment Employment is subject to a satisfactory background investigation, including an FBI fingerprint and name check. Qualifications Experience working in a legal environment, court, or law firm is preferred. Candidates with litigation support experience are strongly preferred. Experience using Microsoft Word, Microsoft Teams, Microsoft Hyper-V, Adobe Acrobat Pro, Excel and other technology to review, process, and organize large amounts of information. Experience with Box and TrialDirector is strongly preferred. Experience identifying and resolving issues with hardware, software, peripheral equipment, and data communications systems. The ability to apply common sense understanding to carry out instructions furnished in writing or orally. The ability to exercise good judgment in a mature and diplomatic format. The ability to communicate orally and in writing. A strong general knowledge of office practices and legal processes. Education Additional Information