Office Administrator Wanted

Who We Are:

At Very Good Tree Service, we're not just tree experts – we're tree lovers. We're a dedicated team of arborists in a small growing business who are passionate about preserving and enhancing the natural beauty and health of our community, one tree at a time. Our commitment to quality, integrity, and outstanding customer service sets us apart as the go-to tree care professionals in Santa Fe. Visit our website to learn more about us at www.verygoodtreeservice.com or find us on @verygoodtreeservice.

About the Role

We're seeking an outstanding Office Administrator to join our team. As the welcoming face and voice of our company, you'll play a pivotal role in ensuring that our clients receive top-notch service possible. From scheduling consultations to responding to customer’s basic tree questions, you'll keep our operations running smoothly and efficiently.

What You'll Do

-Be the primary point of contact for our clients, delivering personalized customer service.

-Schedule consultations and appointments meticulously to keep our team organized.

-Utilize our ArborGold CRM system to manage client information and interactions effectively.

-Provide basic tree care advice to clients, supporting them in maintaining healthy trees.

-Assist in generating reports and maintaining accurate records to support our business.

-Facilitate clear communication within our team and with clients to ensure alignment.

-Collaborate with the team to enhance processes and overall efficiency.

What You'll Bring

-Passion for delivering exceptional customer service and helping others.

-Strong organizational skills, attention to detail, and ability to multitask.

-Experience with CRM software and basic office applications including QuickBooks Desktop and Google sheets/docs,

with a willingness to learn new technologies.

-Interest in arboriculture, prior industry experience is a plus, but not required.

-Positive attitude, proactive problem-solving skills, and adaptability to a fast-paced environment.

-Excellent verbal and written communication skills, with the ability to build rapport.

Why You'll Love Working With Us

-Full-time position with competitive salary, health, dental, vision benefits, PTO, sick leave, and paid training.

-Supportive, collaborative team environment, where your ideas are valued.

-Opportunities for growth and advancement as we continue to expand.

-Chance to contribute to preserving our community’s residential forest for future generations.

-Primarily remote position with occasional in-office days required, particularly for NM-based individuals

(approximately once a week). Typically, this will entail in-office presence once a week on Mondays to go over the

coming week. Fully remote considered

Ready to Join Our Team?

If you're passionate about trees, dedicated to exceptional customer service, and eager to be part of a dynamic team, we want to hear from you! Send your resume and cover letter explaining why you're the perfect fit for this role. We look forward to meeting you and making a difference together, one tree at a time.