Logistics Coordinator

Description Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This could be the Parsippany, New Jersey Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.Your responsibilities in this role

Organize and route incoming telephone calls

Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Manage the fielding and sending of important written business correspondence

Deliver outstanding, friendly customer service in a timely fashion Requirements - 2+ years of past relevant experience

Positive attitude and an engaging businesslike approach

Ability to effectively interact, verbally and in writing

Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

Coordinate Logistics experience desired

Deep understanding of Outbound Shipments

Knowledge of Track Shipments

Strong Microsoft Office skills

Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Customer service and office administrative skills

Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

Experience performing extensive research to resolve complex customer inquiries

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .