SalaryUSD 40,000 to 60,000 anually 40000 to 60000 anually
About Us: enso Saunas
We are a premier wellness destination in Jersey City, NJ, featuring three large infrared saunas and a dedicated massage room. Our mission is to provide exceptional relaxation and health benefits through our state-of-the-art facilities.
As the inaugural Spa Manager, you will play a pivotal role in setting the tone for excellence and growth. This hands-on position requires a dynamic, proactive individual who excels in customer service, membership sales, and operational efficiency.
Spa Cleanliness: Maintain cleanliness of work area and sauna spaces to upkeep the longevity and quality of the guests sauna experience.
Customer Engagement: Deliver outstanding customer service, fostering a welcoming and serene environment. Address client needs and feedback to ensure a high level of satisfaction.
Marketing Initiatives: Collaborate in marketing efforts to enhance visibility and attract new clientele. Utilize social media and local advertising channels effectively.
Operational Management: Oversee the reservation system, ensuring a smooth and efficient booking process. Maintain stringent standards of cleanliness and organization.
Financial Goals: Work closely with the ownership to meet financial objectives. Implement strategies for business growth, focusing on maximizing revenue and client retention.
Quality Assurance: Uphold the highest standards of cleanliness and service quality. Ensure compliance with health and safety regulations.
Performance Metrics: Achieve business growth targets, maintain a high Google rating, and ensure staff retention for bonus eligibility.
Proven experience in spa or wellness center management.
Strong leadership skills and experience in team management.
Proficiency in marketing, particularly in a health/wellness context.
Excellent customer service and communication skills.
Familiarity with Square reservation system and basic financial management.
Must reside in or near Jersey City, NJ.
Salary: from $40,000 to $60,000 annually, depending on experience and qualifications.
We are looking forwarding to hearing from you and working with you!
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