Auto Body Estimator

Job Summary

Provides a Great Customer Service Experience to all customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.

Essential Job Duties

Write vehicle repair Estimate

Complete process review with customer

Check in vehicle upon drop of with customer

Provide post repair plan communication including all vehicle status updates

Total loss administration

Comply with all safety rules, guidelines and standards

Perform other related duties as assigned

Skill/Requirements

Must have a minimum of 1 year experience

Must have a valid driver’s license

Ability to effectively communicate with others – verbal and written

Working estimating knowledge, with CCC One

Strong sales orientation

Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment

Personable, friendly demeanor with customer service approach