Restaurant Manager

Job description

We are looking for a hard working, enthusiastic, and self motivated individual for our front of the house manager position.

Responsibilities Include:

Shift opening and closing managerial responsibilities. Duties may include financial/cash handling, operational administrative tasks, facilities/Health Department checks, and oversight of hourly employees.

Oversee the FOH staff through all working hours - setting up for service, all service hours, and closing each shift according to restaurant standards.

Floor management. Responsibilities include:

Frequent decision making and troubleshooting

Maintaining proper flow of service (at the door, on the floor, and at the pass)

Upholding service standards, product quality and cleanliness

Continuous communication with kitchen and all FOH staff

Guest interaction – ensuring service and food quality, cultivating relationships, resolving issues

Clear communication with BOH management to ensure proper flow of service and guest satisfaction

Assisting in staffing, training, and development of FOH hourly team:

Assisting in training of all FOH hourly staff

Assisting with the execution of FOH employee training program

Continual development of FOH employees by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews

Directing staff and enforcing service standards

Administering FOH hourly disciplinary action as needed

Ensuring FOH staff has appropriate food, beverage, and service knowledge

Developing employees by providing ongoing feedback and upholding performance expectations

Executing disciplinary action as dictated by restaurant protocols

Maintaining reservations and reservation system

Assisting in executing new restaurant initiatives and service protocols through staff training