Principal Technical Account Manager

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  This role will be based in either New York, Chicago, Sunnyvale, or San Francisco.  As a Technical Account Manager, you will own the technical success of a portfolio of Large, global and enterprise customers by driving successful technical strategy, integration adoption, optimization, and value realization of LinkedIn Talent Solutions (LTS). You will act as a trusted technical advisor, working closely with customer stakeholders and internal account teams to proactively manage and mitigate risks, and scale customer use of LinkedIn products and services.  Key Responsibilities  Serve as the primary technical point of contact for a segments of LinkedIn’s largest customers. Build strong relationships with technical and business stakeholders.  Provide guidance on integrations, architecture, and best practices (APIs, SSO, data flows).  Translate business requirements into technical recommendations and solution designs.  Own the technical delivery across the customer lifecycle (onboarding, adoption, optimization).  Conduct technical health checks and identify adoption or performance risks.  Act as an escalation point for complex technical issues and coordinate resolution.  Analyze usage data to drive adoption and improve outcomes.  Partner cross-functionally with Sales, CSM, Product and Engineering teams.  Provide structured product feedback and advocate for customer needs.