Operations Assistant (930392)

Greets every potential candidate positively while providing registration support and guidanceEnsures each candidate is registered for Workforce1 prior to referral to career or employment servicesAs part of registration process, provides a preliminary assessment of needsDirects all candidates to appropriate Workforce1 servicesResponsible for data management on funder’s client database systemProvide quality assurance for client database system entriesConducts outreach to candidates when necessaryOperates the front desk when necessary and answers phone calls into the centerWorks under direction of the Center Director and Strategic Operations Manager to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessaryAnalyze the teamwork processes to identify areas of concern or additional support neededTrack the life cycle of errors and keep the data in an improvement log / action planAdditional work as necessary