Information Systems Manager

Apply Now: http://ezapplytrack.com/director-of-customer-experiences-groups-3

Job Summary

This position will effectively research, set up, maintain and administer the various online and local software products in use and being considered by the business. Conduct data extraction, reporting and analysis to inform the business. Time and attendance and POS hardware and software are in-scope for the job.

You’d make a great Information Systems Manager if you:

Love investigating, learning, setting up, implementing, training users and maintaining software products and the hardware that these run on

Consider yourself a “technology person” and enjoy working with and learning about and advising others on new technology

Understand how to create a great technologically based customer experience.

Love empowering others to use workplace software more effectively and efficiently

Have a focus on quality and take pride in your work.

Are open to learning new things

Can coordinate and divide your time between multiple projects while working effectively with deadlines

Benefits

Bonus Program

Pool, Gym & Recreation Use

Employee Housing Opportunity

Employee Meeting Space Rental

Employee Lodging Rates and Friends and Family Rates

Employee Shift Meals and Food Discounts

Shared Gold Pass for California Ski Resorts

Job Responsibilities

Train users on software as required

Set up/configure new and existing software products optimally

Document software procedures and processes

Assist with digital marketing, social media and other marketing channels

Work with department managers to determine their technological needs

Work with staff to establish effective and efficient workflows with company software

Maintain accurate information and details about the resort and its offering and policies across all digital communication channels

Work on projects relating to things that interface to resort software systems

Report on and from software systems that are in use, going to be used, or that are being decommissioned

Report on various operations from data using data aggregation and analytics

Archiving data from systems that are no longer going to be used or subscribed to

Assisting with the importing and exporting of data within the organization

Advising on new opportunities and best practices regarding technology and its use in the organization

Be the bridge between the current IT contractor to the organization and the organization’s staff and other contractors

Set up, configuration and maintenance of POS and ticketing hardware and software

Configuration of HVAC control software for efficient use of energy and customer comfort

Perform other duties as assigned

Pay Scale

$20.00-25.00 per hour

Job Qualifications

Education: High school diploma or equivalent required.

Strong verbal and written communication skills required.

Must be fluent in verbal and written English.

Advanced computer and typing skills required.

Knowledge of GA4 will be advantageous, as well as HTML experience

Experience: Previous IT experience in areas that are useful when dealing with the aspects of the job as detailed above

About Us

Granlibakken Tahoe is a beautiful secluded resort located in 74 wooded acres of picturesque Tahoe City mountain valley. The resort offers lodging, host conferences, weddings, special events, yoga and wellness retreats. On property activities include a ski and sled hill, pool, tennis courts and a tree top ropes course. Granlibakken Tahoe is a beautiful work setting with a great team of employees.

Apply Now: http://ezapplytrack.com/director-of-customer-experiences-groups-3