EXPERIENCED TILE AND SLATE SERVICE TECHNICIAN

We are looking to add an EXPERIENCED Tile/slate roofing technician to our team immediately

Key Results #1 – Repair Work

Duties & Responsibilities:

Perform all work in accordance with proposal, budget, safety standards, injury free and without OSHA violations.

Show up to work sight on time, prepared with all materials and equipment to complete the work without needless delay. Meet with client to review work to be performed and set expectation of payment at completion.

Install yard sign to promote business

Perform repair work to the highest standards and communicate to manager that work performed will correct the problem identified.

If work identified does not appear to correct the problem, contact manager with possible alternative scopes of work to correct the problem identified.

Meet with client once work is completed to confirm they are satisfied and collect payment.

Key Results Area #2 – Warranty Repairs

Duties & Responsibilities:

Identify problems and determine, with the assistance of the operations manager and salesperson, if this work is included within our warranty.

If it is warranty work, determine scope of work, get approval from operations manager, and perform the work that will correct the problem as efficiently as possible.

If it is not Warranty work, ask the client for approval to provide them a written proposal to correct the problem. Determine work scope, develop price with operations manager and sell work to homeowner.

Refer to KRA No. 1.

Key Results Area #3 – Selling Repairs

Duties & Responsibilities:

Meet client on time and develop a working relationship with client.

Identify roofing problems and record accurate survey of the roofing system

Develop scope of work with pricing to provide long-term solutions to problems. Management to assist with pricing and proposal process.

Make sure to meet with Production Manager for scheduling.

Refer to KRA No. 1.