Sr. Pharmacy Business Intelligence Advisor

Join our Baystate team as a Sr. Pharmacy Business Intelligence AdvisorSCHEDULE:

Day Shift

40 hrs per week

Baystate HealthBaystate Health is a not-for-profit, integrated academic healthcare system serving over 800,000 people throughout western New England. With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years. With a workforce of nearly 13,000 team members, Baystate Health is western Massachusetts’ strongest economic engine- With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.Our facilities and services include:

Baystate Medical Center (https://www.baystatehealth.org/locations/baystate-medical-center) : a teaching hospital, and the region’s only level 1 trauma center

Baystate Children’s Hospital (https://www.baystatehealth.org/locations/childrens-hospital) : the region’s only accredited, full-service children’s hospital

Three community hospitals (https://www.baystatehealth.org/locations/search-results?loctype=hospital)

A network of more than 80 medical practices

Health New England (https://www.healthnewengland.org/) , a health insurance provider

Home care and hospice services (https://www.baystatehealth.org/services/home-health)

Our typical annual impact includes:

Over 1.8 million outpatient visits, including comprehensive sick and preventive care

Over 180,000 emergency visits

More than 37,000 surgeries performed

More than 4,000 babies born at Baystate Health hospitals

Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students academic innovation

As an integrated academic health system, the advancement of knowledge is a major component of our mission. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.OUR DIVERSE WORKFORCEThe diversity of our workforce allows us to meet our community’s needs with cultural competence and compassion. We’re committed to creating an inclusive environment for both employees and patients. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.OUR MISSION AND IMPACTOur mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.THE ADVANTAGES OF WORKING WITH BAYSTATE

Excellent Compensation

High-quality, low-cost medical, dental and vision insurance

Generous PTO

Continuing education support and reimbursement

Farm Share Memberships

403b retirement company match & annual company contribution increase based on years of service

Free money coach advice from a certified professional

Wellbeing programs that include but are not limited to mental, physical, and financial health

Pet, home, auto and personal insurance

Life insurance

Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

OUR COMPENSATION PHILOSOPHYWe offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.The BH Sr. Pharmacy Business Intelligence Advisor reports directly to the Director, Pharmacy Business Operations, to assist in strategic and innovative business opportunities that support the mission, vision and values of Baystate Health.The BH Sr. Pharmacy Business Intelligence Advisor serves as the financial point of contact and strategic finance partner for all pharmacy services across the system including inpatient, outpatient, retail, specialty, and infusion pharmacy business lines. The BH Sr. Advisor is a critical player in helping to build and enhance a financial infrastructure that support the growth and expansion of services, programs, and pharmacies across the health system.The BH Advisor is responsible for the financial and operational intelligence in supporting the direction and development of the Pharmacy enterprise. The BH Advisor provides analysis of quantitative and qualitative data from internal and external data sources in support of business decisions. The BH Advisor is integral to the success of the various revenue diversification opportunities as directed by BH Pharmacy and Baystate Health Senior leadership. The incumbent supports the Vice President Clinical Support Services and the Director, Pharmacy Business Operations with analyses of existing and new programs, potential acquisitions and joint ventures, and provides financial projections to assist with key decisions regarding utilization and optimization of Baystate Health resources. The BH Advisor works with consultants, developers, vendors, and other external parties on behalf of Pharmacy to support the business analytics platforms utilized throughout the pharmacy enterprise. The incumbent presents results of analyses to Baystate Senior Leadership and various internal teams as appropriate. The Advisor routinely collaborates across many others managing business departments and specialty areas, in order to provide a full range of financial and other services that match the rapidly changing needs of Baystate Health's Pharmacy program.Job Responsibilities:

Oversees the programmatic direction of strategic Pharmacy initiatives, inclusive of all financial aspects of the 340B Federal Drug Discount Program.

Uses standard or ad hoc queries or reports to extract data from disparate databases or data sources. Analyzes data to produce dashboards, metrics, or insights and identify trends or anomalies. Consults with users or decision makers to identify data sources, required data elements, or data validation standards.

Collaborates with development teams to design business intelligence solutions to facilitate data gathering, storage, and retrieval.

Provides significant analytical support, including the preparation and presentation of analyses, to assist BH Senior Leadership in assessing market share, methods of service delivery, potential for consolidation or expansion of services across BH, labor costs, staffing patterns, overhead, etc.

Serves as the Pharmacy Business Operations team’s internal expert on complex, multi-dimensional financial analyses that often require collaboration with Shields Health Solutions, Cardinal Health, and many other strategic partners.

Manages a team of financial professionals who assist in developing new programs and strategies for improving the patient and customer experience as well as the overall financial condition of Baystate Health's Pharmacy Enterprise.

Serves as the Program's key information system strategist, providing consulting & oversight to the internal business team in pursuing improvements and synergies in selection, development and / or implementation, and maintenance of relevant information systems.

Leads Pharmacy financial operations to achieve business objectives by increasing sales and gross margins, limiting expenses, and creating and monitoring department performance metrics and dashboards. Also participates in various performance improvement projects related to business initiatives for the Pharmacy.

Designs, implements, coordinates, and monitors operating and capital budgets, reporting on budget variances and other significant issues to management.

Works collaboratively with all team members to enhance and assist in financial reporting for the entire Pharmacy Enterprise.

Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter.Provides leadership, coaching, and/or mentoring to team members within business unit.1) Oversees the programmatic direction of strategic Pharmacy initiatives, including all financial aspects of the 340B Federal Drug Discount Program.2) Provides significant analytical support, including the preparation and presentation of analyses, to assist BH Senior Leadership in assessing market share, methods of service delivery, potential for consolidation or expansion of services across BH, labor costs, staffing patterns, overhead, etc.3) Serves as the Pharmacy Business Operations team’s internal expert on complex, multi-dimensional financial analyses that often require collaboration with Shields Health Solutions, Cardinal Health, and many other strategic partners.4) Manages a team of financial professionals who assist in developing new programs and strategies for improving the patient and customer experience and the overall financial condition of Baystate Health's Pharmacy Enterprise.5) Serves as the Program's key information system strategist, providing consulting and oversight to the internal business team in pursuing improvements and synergies in the selection, development, implementation, and maintenance of relevant information systems.6) Leads Pharmacy financial operations to achieve business objectives by increasing sales and gross margins, limiting expenses, and creating and monitoring department performance metrics and dashboards. Also participates in various performance improvement projects related to pharmacy business initiatives.7) Designs, implements, coordinates, and monitors operating and capital budgets, reporting on budget variances and other significant issues to management.8) Works collaboratively with all team members to enhance and assist in financial reporting for the entire Pharmacy Enterprise.Required Education: Bachelor of Arts Accounting, Finance, Business Administration, or related fieldRequired Experience: 7+ years of leadership/management business experienceSkills/Competencies:Excellent oral and written communication skills, strong management experience, entrepreneurial interest, the ability to team-build, lead, and work collaboratively with interdisciplinary professionals are essential. Experience with implementing, maintaining, and fully utilizing various business software applications required. Knowledge of operational financial management concepts such as flexible budgeting, productivity management, benchmarking, net revenue modeling, and cost accounting. Partner with the director and the manager of pharmacy business operations to lead a team that demonstrates strong business acumen throughout all areas of pharmacy. Strong interpersonal skills and a desire to provide a high level of customer service are required, as the position involves significant interaction with a variety of clinical, administrative, and financial representatives.You Belong At BaystateAt Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.Education:Bachelor of Arts: Accounting (Required), Master of Business AdminCertifications:Equal Employment Opportunity EmployerBaystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.