Veterinary Practice Manager

What You’ll DoAs our Veterinary Practice Manager, you’ll oversee the administrative and operational functions of the hospital while partnering with the veterinary team to support excellent patient care. Your leadership will help create an organized, welcoming environment where employees can grow and clients feel valued.Your responsibilities will include:Team Leadership and Development: Recruit, interview, hire, onboard, and train team members. Create staff schedules, provide coaching and performance feedback, conduct employee appraisals, and address performance concerns fairly and consistently.Daily Operations: Coordinate office procedures, manage workflow, maintain accurate patient records, and help ensure veterinary appointments and treatment activities are organized efficiently.Client Experience: Support the team in answering questions about clinic policies, appointment availability, and treatment costs. Address client concerns promptly and professionally while maintaining a welcoming atmosphere.Staffing and Communication: Partner with the veterinary regional manager on staffing needs, employee development, scheduling changes, and other personnel matters. Encourage open communication and resolve workplace concerns constructively.Inventory and Purchasing: Maintain appropriate inventory levels for medical supplies, equipment, and other hospital essentials. Compare pricing, coordinate returns, and build strong vendor relationships.Compliance and Financial Administration: Help implement hospital policies and maintain compliance with applicable OSHA, DEA, and controlled-substance requirements. Ensure payroll is completed accurately and submitted on time.Community Engagement: Represent Green Summit Animal Clinic at relevant local and regional events, helping strengthen relationships with pet owners and the veterinary community.Practice Support: Work closely with veterinarians and support staff to communicate patient needs, support efficient workflows, and ensure your decisions align with the hospital’s philosophy and standards of care.