Tour Desk Agent

Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will

prepare our prospective buyers for their tours. Effectively check guests into and out of the tour assignments for that morning

Coordinate the general office administration for the Vice President of the VOA.

Provide clerical assistance to the General Manager and Senior Management as necessary

Help with routine and special projects for the Vice President, General Manager and/or senior

management

Assist with researching, resolving, and documenting internal and external issues

Compile and distribute daily and weekly statistical data to members of management, including

reports and spreadsheet information about the resorts

Coordinate general office administration including correspondence, photocopying, file

maintenance, and supply inventory

Answer multi phone lines, take messages and answer general questions regarding complaints

and inquiries