Senior Director Cloud Engineering

About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThe Senior Director Cloud Engineering is responsible for defining end to end system engineering and software architecture for Segment Engineering ServiceNow and ServiceNow-adjacent systems. This position is accountable to provide end to end system engineering along with software details of applications for current initiatives as well as digital transformation program. Primary clients of this team are all software development teams.The Main Responsibilities Accountable for the following job functions:o Software Architectureo End to End System Engineering Provide technical leadership, guidance, and support in the development and deployment of complex applications in global distributed computing environments. Provide leadership and oversight in partnering with senior management to ensure architecture defines and demonstrates the interoperability, scalability, and portability of applications and their subcomponents. Execute a light‐weight architectural governance model to ensure architecturally impactful decisions are kept during the course of project implementation. Create and maintain artifacts describing business goals & KPIs, balanced scorecards. Accountable for management of future state roadmaps encompassing detailed software architecture. Ensure overall solution‐level integrity of applications. Collaborate with architects to identify strategic opportunities and in the rationalization of cross segment dependencies for software applications. Apply professional expertise and skills to review/evaluate vendor proposals submitted for the attainment of technology services and solutions to determine adherence to architectural guidelines, specifications and investment strategy. Plan, develop, and work with Engineering and the Portfolios to administer complex proof-of-concept and/or special projects related to strategic initiatives or technology advancements. Pursue professional development opportunities to advance knowledge and expertise in the area of core business and technical architecture; remain current in market trends/practices (e.g., methodology, tools, technical specifications, and other developments) to analyze and determine whether systems align with established standards.What We Look For in a Candidate

BS/BA or equivalent education and experience

7-10 years related experience in cloud and network development

3+ years acting in a lead role

Extensive experience with ServiceNow platform development and architecture.

Proven experience in leading and managing development teams.

Strong understanding of ServiceNow internals, including data model, scripting, and API integration.

Demonstrated ability to build complex systems, integrations, and customizations.

Strong focus on system performance tuning and optimization.

Expertise in implementing and maintaining robust security measures.

Excellent problem-solving skills and ability to work in a fast-paced environment.

Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

ServiceNow Certified System Administrator (CSA) and/or other relevant certifications are highly desirable.

CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$150,380 - $200,500 in these states: AR ID KY LA ME MS NE SC SD$158,290 - $211,050 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY$166,210 - $221,610 in these states: CO HI MI MN NC NH NV OR RI$174,120 - $232,160 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WAAs with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.Requisition #: 334495Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.Salary RangeSalary Min :150380Salary Max :232160This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.Application Deadline08/20/2024