Lead Client Director - Strategic Healthcare (Payer) - MN/IL/IND

What you will do:We are seeking a strategic and highly experienced Sr. Client Director to own and nurture C-suite relationships across multiple business lines, serving as the single point of accountability for enterprise-wide, multi-year transformation initiatives. The ideal candidate will apply deep industry expertise to understand complex customer business challenges and drive comprehensive account strategies that deliver sustained growth and value.Key Responsibilities:Own and manage executive-level relationships, acting as the primary liaison between the client and all business units. Lead the development and execution of long-term, multi-year transformation agendas aligned with client priorities.Apply industry knowledge to identify and address customer challenges, guiding strategic account planning.Drive top-line growth through compelling, value-based storytelling focused on multi-year Customer Account Contract Value (CACV) expansion.Develop and oversee account strategy and growth roadmaps for large, complex enterprise clients.Lead and coordinate a cross-functional team comprising Account Executives (AE), SolutionConsultants (SC), Product, and Customer Experience Groups (CEG).Link customer outcomes directly to business and financial impact to demonstrate value realization.Leverage a consulting mindset to advise clients on transformational opportunities and measurable business results.