Departmental Analyst 9-12 SHA RESOURCE SUPPORT AND CUSTOMER SERVICE

Departmental Analyst 9-12 SHA RESOURCE SUPPORT AND CUSTOMER SERVICEPrint (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4721463) ApplyDepartmental Analyst 9-12 SHA RESOURCE SUPPORT AND CUSTOMER SERVICESalary$25.10 - $42.46 HourlyLocation Saline, MIJob TypePermanent Full TimeRemote EmploymentRemote OptionalJob Number3901-25-SHA-001-FILLDepartmentHealth and Human Services - Central OfficeOpening Date11/07/2024Closing Date11/14/2024 11:59 PM EasternBargaining UnitNON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

Description

Benefits

Questions

Job DescriptionThe MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. (https://www.michigan.gov/documents/mdhhs/MDHHSDiversityEquityandInclusionPlan6490337.pdf) Departmental Analyst E (9-P11) Position Description (https://MCSC.state.mi.us/AgencyPDFs/Departmental Analyst E PD SHA.pdf) This position functions as the Application Resource Support Analyst at Center for Forensic Psychiatry supporting the Pharmacy System, Electronic Medical Business Record System and billing and patient accounts and completing analyses of data and reports from these applications. This position monitors various applications and reports compliance concerns. This position serves as the Informational Technology liaison to the Hospital and to the DTMB Customer ServicesDepartmental Analyst A (12)Position Description (https://MCSC.state.mi.us/AgencyPDFs/DEPTALTA002N DA A PD.pdf) This position functions as a Senior Application Resource Analyst for an assigned facility. The position provides information technology support for the Pharmacy System, Electronic Medical Business Record System, and billing and patient accounts applications. The Senior Analyst provides research for hospitals on Information Technology, Applications, and relevant content topics to provide recommendations and modifications to State Hospital Administration systems. This position is responsible for analyses of data and reports from various applications. This position ensures the applications comply with state of Michigan requirements as they relate to protected health information. This position serves as the Information Technology liaison to the Hospital to lead and support operations with several agencies.Job Specification (https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf?rev=1fc722c15b5f44bdb46d364de1664ecf) To be considered for this position you must:

apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.

relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.

attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.

attach a cover letter.

If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Please review Civil Service's guidelines regarding Official Transcripts:Official Transcripts (michigan.gov) (https://www.michigan.gov/-/media/Project/Websites/mdcs/neogov/OfficialTranscript.pdf?rev=0c57f92e150e4856b207ef348781c406)

Failure to complete any of the above may result in your application being screened out as incomplete. See instructions for attaching files here: Instructions (http://www.michigan.gov/documents/mdcs/NewOnlineEmploymentApplicationGuide-FirstTimeUser4460277.pdf) Required Education and ExperienceEducationPossession of a bachelor's degree in any major.Experience Departmental Analyst 9No specific type or amount is required.Departmental Analyst 10One year of professional experience.Departmental Analyst P11Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.Departmental Analyst 12Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.Alternate Education and ExperienceDepartmental Analyst 9 - 12 Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.Additional Requirements and InformationThis position is located at 8303 Platt Road Saline, MIand the selected incumbent will be required to physically report to this office. Candidates should confirm work location and schedule at the time of interview.The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required. Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results. Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including: o A secure work location that allows privacy and prevents distractions.

o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.

o Suitable lighting, furniture, and utilities.As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check. The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.For information about this specific position, please email MDHHSVacancies@michigan.gov . Please reference the job posting number in subject line. Follow us on LinkedIn for more job opportunities! MDHHSJobs#MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award. More details on benefits for our new hires are below: Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems. Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits. Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc. Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child. Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education. Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek. Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer. Updated: 2/28/2401 DEPTALT - Do you possess one of the following? A bachelor's degree or higher in any major. If so, please attach a copy of your official college transcripts. OR at least one year of professional level experience in the state classified service. OR the Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. Please attach a copy of your DD214.

Yes

No

02

DEPTALT – Please select your level of experience.

None to one year of professional experience.

One to two years of professional experience.

Two to three years of professional experience.

At least three years of professional experience.

03

Please select your level of professional experience with information access and development, and with information technology logic and processes. (If you possess this experience, you must document it in your application materials to allow for accurate screening).

Three years

Two years

One year

None/less than one year

04

Describe your knowledge and/or familiarity with newly enhanced applications within the State Hospital systems such as Pharmacy Systems, Electronic Medical Business Records Systems and Avatar billing and Client funds Management applications?

05

Please describe your work experience in the working with relational database applications.

06

Please describe your work experience in extracting data and generating reports from databases

07

Please describe your knowledge of medical terminology and usage, such as coding sets used in billing.

08

Please select the software systems you have experience with:

Microsoft Access

Microsoft Excel

Crystal Reports

None of the above

09

Describe a time when you needed to work cooperatively with someone that did not share the same ideas as you.

10

Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.) Please select all that apply.

I have been dismissed within the last two years

I have resigned in lieu of discipline or dismissal within the last two years

I have been suspended without pay within the last two years

I have received a written reprimand within the last two years

I have received an unsatisfactory rating within the last two years

I have signed a last chance agreement with MDHHS within the last two years

I certify that none of the above circumstances apply to me

11

Do you have any objection to being fingerprinted or drug tested?

Yes

No

12

Do you have an Intentional Program Violation from the Department of Health and Human Services?

Yes

No

13

Do you have any substantiated cases of abuse or neglect reported on the Department of Human Services Central Registry?

Yes

No

14

From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)

A current Michigan Department of Health and Human Services (MDHHS) employee

A Michigan Department of Health and Human Services (MDHHS) employee in layoff status

A current State of Michigan (non-MDHHS) employee

A State of Michigan (non-MDHHS) employee in layoff status

None of the above

15

Are you a current MDHHS employee classified as a Departmental Analyst 9 to 12 level and interested in moving to the same classification and level at this location?

Yes

No

16

Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)

Yes

No

17

Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)

Yes

No

18

This position is required to physically report to Center for Forensic Psychiatry, Monday through Friday. Are you available to be at the hospital in-person five days a week?

Yes

No

Required Question

AgencyState of MichiganDepartmentHealth and Human Services - Central OfficeAddressOffice of Human Resources235 S. Grand Ave.Lansing, Michigan, 48933ApplyPlease verify your email addressVerify Email