Associate IT Governance Analyst

Associate IT Governance Analyst Apply now » Date: Dec 6, 2023 Location: Mason, MI, US Company: Dart Container The Associate IT Governance Analyst will assist in coordinating and improving COBIT, ITIL and PMBOK aligned policies and procedures within the Information Technology (IT) department. Day-to-Day Role:

Promote the benefits of IT Governance

Assist in the annual process maturity/capability assessments

Assist in the qualitative and quantitative analysis on IT processes

Maintain policy and procedure documentation

Participate in education classes and workshops on the value of IT Governance, the tools being used, and each person’s role in the process

Work with internal and external auditors to facilitate audit response and track corrective actions to completion

Work with process owners to regularly collect process metrics Key Performance Indicators (KPI), Service Level Agreements (SLA) and artifacts that demonstrate process compliance and process improvement, in support of performance management and audit activities

Support effective integration between various IT groups by suggesting and driving process improvement through the governance process

Educate IT process owners on effective methods to document procedures, policies, job aids, training materials, and other documentation based on approved templates and industry best practices

Maintain familiarity with frameworks, operational models, technologies, and compliance issues

Core Skills and Qualifications:

The ideal candidate must possess all of the following:

High school diploma/equivalent with one (1) year of experience in IT Governance functions

One (1) year of experience managing IT projects

Knowledge of IT Service Management principles, processes and methodologies

General understanding of best practices in IT Infrastructure, Networking, Operations, Information Security, Application Lifecycle Management, Project Management, and Change Management

Knowledge of and experience in ITIL, COBIT, and PMBOK Framework best practices

Excellent verbal and written communication skills necessary in order to persuade and influence decision making of individuals, groups, or work teams, and to explain difficult issues

Ability to establish and maintain strong work relationships

Flexible and adaptable; able to work in ambiguous situations

Ability to collaborate with team members

Strong attention to detail and accuracy

Organizational skills including the ability to prioritize workload to meet deadlines

Proven analytical problem solver

Preferred Skills and Qualifications:

ITIL certified or ISO/IEC Foundation certified

COBIT Foundation certified

PMI PMBOK certified

SharePoint experience

Microsoft Project and/or Microsoft Project Server experience

Overview: Dart makes everyday products that give people the freedom to enjoy the food & drinks they love, wherever they are. From to-go containers and dinnerware to tamper-evident food packaging and even the red Solo cup, Dart products have been keeping people on the go and having fun for more than 50 years. Dart is a family-owned, family-focused company of 13,000 employees united by a shared set of values. Headquartered in Mason, MI, Dart has 30 locations in four countries.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.

Dart Container is a drug-free workplace. Candidates are subject to a drug test (excluding THC/marijuana/cannabis) and background check at the time of offer.

THC testing ONLY when such testing is required by law.

Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

https://www.dartcontainer.com/eeoaa/

If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.

If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at applicationassistance@dart.biz for assistance.