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  • ID
    #50971249
  • Salary
    TBD
  • Source
    State of Michigan
  • Date
    2024-02-01
  • Deadline
    2024-04-01

State Operator- General Office Assistant 5-E7Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4369609) ApplyState Operator- General Office Assistant 5-E7Salary$18.82 - $26.64 HourlyLocation Lansing, MIJob TypePermanent Full TimeRemote EmploymentFlexible/HybridJob Number701-24-13-28MFMDepartmentTechnology, Management and BudgetOpening Date01/31/2024Closing Date2/14/2024 11:59 PM EasternBargaining UnitUNITED AUTO WORKERS (UAW)

Description

Benefits

Questions

Job DescriptionAbout DTMB:The Department of Technology, Management and Budget (https://youtu.be/HIrVnVjcoA) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. About this position: This position is responsible for providing direct customer service for internal and external customers using the State of Michigan telephone directory system. This includes answering telephones, directing, and transferring calls, and maintaining the telephone directory database. Other duties include assisting Building and Parking Services with special projects, assisting parking area customers, and managing front desk duties.View the position description here:GOA.Please attach your cover letter and resume to your application. Failure to do so will result in your application not being considered.Required Education and ExperienceEducationEducational level typically acquired through completion of high school.ExperienceGeneral Office Assistant 5No specific type or amount of experience is required.General Office Assistant 6One year of administrative support experience.General Office Assistant E7Two years of administrative support experience, including one year equivalent to the intermediate level.Additional Requirements and InformationCertain positions may require a criminal history background check.View the job specification at:http://www.michigan.gov/documents/GeneralOfficeAssistant126927.pdfState employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022,Forbesranked the State of Michigan in theTop 10 of America’s Best Employers For New Grads (https://www.forbes.com/lists/best-employers-for-new-grads/?sh=5be036b2203a) and as the #1 employer for new grads in government services. More details on benefits for our new hires are below: Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems. Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits. Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc. Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child. Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education. Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek. Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer. Updated: 11/14/2022 01 GNOFAST - Do you possess at least an educational level typically acquired through the completion of high school?

Yes

No

02

GNOFAST - Please select your level of experience.

None

One to two years of administrative support experience.

Two to three years of administrative support experience, including one year equivalent to the intermediate level.

At least three years of administrative support experience, including two years equivalent to the intermediate level or one year equivalent to the experienced level.

03

How much experience/knowledge do you have prioritizing assignments, meeting deadlines and multi-tasking?

No experience/knowledge

Limited experience/knowledge

1-2 years experience or may need occasional help/assistance

3-4 years experience or rarely need help/assistance

5+ years experience or fully proficient

04

How much experience/knowledge do you have using Microsoft 365? (Word / Excel / Outlook / PowerPoint / OneDrive, etc.)

No experience/knowledge

Limited experience/knowledge

1-2 years experience or may need occasional help/assistance

3-4 years experience or rarely need help/assistance

5+ years experience or fully proficient

05

How much customer service experience/knowledge do you have?

No experience/knowledge

Limited experience/knowledge

1-2 years experience or may need occasional help/assistance

3-4 years experience or rarely need help/assistance

5+ years experience or fully proficient

06

How much experience do you have working in a call center?

No experience/knowledge

6-12 months

1-2 years experience or may need occasional help/assistance

3-4 years experience or rarely need help/assistance

5+ years experience or fully proficient

07

How much experience do you having working at a reception desk?

No experience/knowledge

6-12 months

1-2 years experience or may need occasional help/assistance

3-4 years experience or rarely need help/assistance

5+ years experience or fully proficient

08

How much experience do you have using a web-based application to find information?

No experience/knowledge

6-12 months

1-2 years experience or may need occasional help/assistance

3-4 years experience or rarely need help/assistance

5+ years experience or fully proficient

09

Please define good customer service and describe your approach in working with customers:

10

Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)

Yes

No

Required Question

AgencyState of MichiganDepartmentTechnology, Management and BudgetAddressDTMB-HR@michigan.govElliott-Larsen Bldg., 2nd fl., 320 S. Walnut StreetLansing, Michigan, 48909PhoneAttn: HR OfficeWebsitewww.michigan.gov/dtmbApplyPlease verify your email addressVerify Email

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