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  2. Massachusetts
  3. Worcester / central MA
  4. Software/QA/DBA/etc
  5. IT Infrastructure Operations Manager
  • ID
    #49423196
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Source
    Overture Partners, LLC
  • Date
    2023-02-23
  • Deadline
    2023-04-24

IT Infrastructure Operations Manager

 Massachusetts, Worcester / central MA, 01601 Worcester / central MA USA
 
Permanent

Vacancy expired!

Job Title: IT Infrastructure Operations Manager

Job Number: 22748

Employment Status: Permanent Placement Excellent opportunity to secure a permanent role with a well-established company that has experienced incredible growth and success!

Opportunity Overview:
  • Will be accountable for the design, Implementation, administration, and support of infrastructure, end-user, and Helpdesk support requirements.
  • Support technology

    infrastructure solutions, including but not limited to, servers, storage, network, telecom, security, backups, and compliance.
  • Identify, implementation, and support of end-user compute solutions based on standards.
  • Determine and maintain best practices for helpdesk support tasks.
  • Collaborate with IT managers to create and implement long term infrastructure plans.
  • Create project plans, budgetary estimates, set priorities and timelines.
  • Set standards and facilitate for infrastructure functions and teams.
  • Analyze current environments and provide recommendations for improvements.
  • Create enhancements and strategies for technical systems.
  • Proactively investigate new technologies that align with business needs.
  • Maintain complete and accurate documentation for all systems and services.
  • Oversee external parties contracted to work on and/or manage I.T. systems.
  • Evaluate hardware, software, services and outside vendor resources as needed.

Qualifications and Required Skills:
  • 10+ years' experience with a combination of solid leadership and technical skills.
  • Experience leader with a background in I.T. systems restructuring, cloud migrations.
  • All Microsoft Operating systems for server and desktop, including Azure.
  • VMWare, IBM storage, Exagrid, Veeam and cloud-based storage for DR-HA.
  • Sophos, HP and Cisco networking or equivalent background.
  • VoIP, data, wireless and communications services.
  • Outstanding customer service skills; proactively seeks out opportunities to support users
  • Ability to simplify systems to align with business needs.
  • Advanced troubleshooting/critical thinking skills
  • Ability to develop budgets and plans, manage projects, and leverage best practices.
  • Effective written and oral communication skills with all levels of the company.

Educational Requirements:
  • BS Degree Information Technology, Computer Science or Business.

Location and Additional Information:
  • Work will be completed on site in Worcester County Massachusetts.
Overture Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by federal, state, and/or local law.

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