Senior Manager, Commercial Analytics (Immunology - HLH)

Please note this is a hybrid remote position with occasional travel. The preferred candidate will live in the Boston area, come into the Waltham office 1-2 days per week, and work remotely otherwise.The Associate Director / Senior Manager, Immunology Insights (HLH) will help commercial teams understand the factors that drive emapalumab use. They will develop comprehensive performance narratives for leadership and develop relationships with cross-functional partners to inform their perspectives. They will inform data strategy in collaboration with our Commercial Data Management team. They will perform ad hoc analyses against raw data and design dashboard improvements for field and sales executives. They will maintain relationships across sales, marketing, finance, and market access, pulling insights from these critical functions into their overall narrative.The role reports to the Director, Commercial Insights & Analytics, as part of the Strategic Capabilities & Operations (SCO) team for North America. The SCO team focuses on elevating the customer experience, internally and externally, through integration across sales, marketing, and market access. The Commercial Insights & Analytics team is responsible for performance reporting, competitive intelligence, and forecasting across all brands/therapeutic areas in North America.Key ResponsibilitiesDemonstrated ability to think creatively and strategically, with an interest in developing alliances cross-functionallyCommunicate complex ideas clearly and concisely in presentations with a goal of eventually presenting to senior levels of the organizationDesign and manage improvements to dashboards that provide KPIs and customer insights to field and leadership teamsInform and evolve thinking for data needs, KPI definition, and data mart requirementsProduce regular reports, presentations, and executive summaries to communicate findings, recommendations, and implications for the organizationConstruct and cohesive performance narratives that clearly articulate trends in the context of potential root causes and counter-measuresIncorporate Competitive Intelligence dynamics in Situational Assessment readouts and proactively alert commercial leadership to changes and their implicationsLead primary market research (ATU, message testing, etc) projects to inform brand strategy and incorporate findings into performance narratives as appropriate.Review and update HCP and Account segmentation to ensure field alignment with market and strategy dynamics.Advise LRP, Budget, and F-cycle forecasting modelsConduct ad-hoc analytics using raw and transformed data sets