-
ID
#50971546 -
Job type
Full-time -
Salary
Negotiable -
Source
Massachusetts -
Date
2024-02-01 -
Deadline
2024-04-01
Office Assistant
Massachusetts, Boston, 02108 Boston USAVacancy expired!
OFFICE ASSISTANT JOB DESCRIPTION
Primary Objectives:
Responsible for call flow on ten phone lines. Answering customer questions. Responsible for Pest Supply Inventory Software. Applying Customer Payments. Preparing Bank Deposits. Maintaining 2 Email Boxes. Liaison between 2 large commercial customers and creating and managing job requests for those customers. Various projects given by Office Staff.
Secondary Objectives:
Overseeing all of Ladybug’s Social Media Activities, making sure that our Brand is consistent with our philosophy. Managing and producing content for our social media pages and creating campaigns that work within our Brand’s guidelines.
Responsibilities include but are not limited to:
Answering, Transferring and Putting multiple calls on hold
Applying payments to customer accounts
Creating Credit Memos
QA deposits and bringing deposit to the bank
Outgoing Mail (gathering all outgoing mail and delivering to the mailbox)
Managing Customer Inquiries (ie, time windows, cc updates, address updates)
Creating and Managing Quincy Point Bed Bug Jobs
Liaison between Rodent Inspector for Quincy BOH and Ladybug to create and modify Residential Rat Jobs
Monitoring and Dispersing Emails from our Sales Email Box
Handling incoming Marketing Emails and putting a copy into the “Hassan” Outlook Folder, then sending the list of emails via spreadsheet to A/P the 1st week in the month.
Monitoring your own email box
Manage Inventory Software
Manage and Assisting Office Staff with various projects and assignments as they come up
Fridays – getting mail from external mailbox on first floor
Fridays- Assist with selling and setting up Residential Services
Submit Weekly reporting of google reviews and Neighbor Next Door to CEO
Fridays - gathering Trash/Recycling/Shredded Paper and preparing for pickup
Fridays – Turn down thermostat, lock up all 3 doors
Vacancy expired!