Customer Service Auditors Needed!

Have you ever walked into a store or restaurant and thought, “This place could be so much better with just a few tweaks?” Are you someone who loves shopping and dining out? Are you keen on making a positive impact in your community? Do you want to play an important role in helping the small businesses around you thrive? If this all sounds great to you, then welcome to mystery shopping with The Brandt Group, where your feedback will shape the world around you!

The Brandt Group (https://thebrandtgroup.com) is a customer service and loyalty intelligence firm, focused on customer service in the retail, service, and dining industries for over 30 years. We are Better Business Bureau rated A+.

We are looking for regular consumers to enter a client business and pose as prospective customers. You will engage with staff and take mental notes on their customer service and sales skills, as well as gauge the location's cleanliness, organization, and merchandising. Once complete, you'll then fill out an easy, mostly yes-no form about your experience. This is independent contract work, not a full or part-time job. Dates are flexible, and you don't need any prior experience or certifications. Note: Casual restaurants reimburse up to $80, fine dining up to $115.

Mystery shoppers should have

Good oral and written communication skills,

Keen sense for detail, and

Internet access to complete digital forms.

Once you've registered with us at https://thebrandtgroup.com/become-a-shopper, you'll receive access to our Shop Board where you can request any shopping assignments that appeal to you.

Get started today by calling us at 406-586-3036, or email Penny at pennyb @ thebrandtgroup.com!