Part Time Front Desk Agent-Small Hotel

Job description

Part Time (for now) must be ready to work afternoons/evenings, weekends and some holidays.

Schedule flexibility required.

Hourly wage based on experience

Must be hardworking, responsible, dependable, and willing to go the extra mile!

Local resident or T commuter is a plus

Tasks

Perform check-in and check-out tasks

Take reservations, respond to inquiries, transfer calls, and take messages.

Help guests with directions and sometimes luggage

On occasion use toilet plunger, change light bulbs and trouble shoot maintenance issues when necessary.

Guest Services

Call taxi's

Be familiar with/explain Boston's tourist attractions and everything else it has to offer.

Be able to give directions by car and be familiar with the public transportation.

Assist guests in all requests possible.

Create a warm friendly atmosphere.

General Responsibilities

Be a team player, always helpful to guests and co-workers!

Maintain a professional attitude and be friendly, courteous, kind at all times.

Communicate effectively with other departments and managers.

Always keep front desk and lobby areas neat and clean.

Stay organized and calm while managing multiple tasks.

Take initiative to solve problems and improve operations.

Be neat in appearance.

Be helpful to guests and go the extra mile when possible.

Please reply by email with a resume and we can schedule an interview

24 Irving St

Cambridge, MA

Red line to Harvard Station

Job Type: Part-time with more shifts possible

hourly: $19-21 per hour depending on experience

Schedule:

8 hour shifts

right now we have 3 regular evening weekend shifts

Holidays sometimes

Weekends required

Experience:

Front Desk: 1 year (Preferred)

Customer Service: 1 year (Preferred)