-
ID
#8421540 -
Job type
Permanent -
Salary
TBD -
Source
The Judge Group, Inc. -
Date
2021-01-20 -
Deadline
2021-03-21
Command Center Analyst
Massachusetts, Boston, 02108 Boston USAPermanent
Vacancy expired!
Location: Boston, MA Salary: Negotiable Description: Our client is currently seeking a Command Center Analyst with experience working with Dynatrace and/or New Relic.
This job will have the following responsibilities:- Provide systems alerting/monitoring and first level support of all incidents related to the internal application.
- Utilize Dynatrace and supplemental monitoring tools for troubleshooting and correlating alerts.
- Effectively communicate awareness, issues, alert confirmations and status, to team and other areas.
- Perform manual application and portal testing to ensure systems are available and functioning as 'check-out' activities during post maintenance schedules.
- Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect severity levels assigned
- Working in a command center for at least 7 years.
- Very knowledgeable using application performance tools such As Dynatrace and New Relic.
- Working in a fast paced dynamic team environment in support of a customer call center.
Vacancy expired!
Report job