Room Attendant

The Housekeeping Room Attendant is responsible for the daily room cleaning as assigned by the manager on duty. This task should be completed while being attentive, friendly, efficient, and courteous, providing all guests with quality service and a clean and safe environment throughout their stay.Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.Inform management of any guest issues as they arise to ensure a quick recovery.Complete daily checklists.Report to management any issues with rooms.Ensure that public areas, guest rooms and back-of-house areas are cleaned to Hotel standards.Ensure guest privacy and security by correctly following Hotel procedures.Attend pre-shift meetings for room attendants and housemen.Operate communication devices and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio and telephone etiquette within the property.Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.Always be attentive, friendly, helpful and courteous to all guests, managers and other employees.Review Housekeeping daily information sheets.Ensure overall guest satisfaction.Perform other duties as requested by management.