Maintenance Coordinator - Boston Area

We are hiring Service Coordinators to work onsite at our property in the Boston, MA area. The position of Service Coordinator is a very active and fast-paced role. You will be working directly with our current residents and assisting them with any requests or questions.What We OfferAIR offers attractive compensation packages that reward performance including:Expected base pay rate of $25.00 - $27.50 per hour + Monthly Lease Renewal Commissions. You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.25% Rent Discount at any AIR community.Option to live onsite with zero commute or at a nearby AIR community.Possible Extended Time Off (depending on business need) to enjoy a Winter Break after peak season has ended.You will keep all your benefits (including your 25% rent discount) during this unpaid break while you refresh and recharge during the holiday season! During your time off the opportunities are endless; take vacations, follow passions, spend time with loved ones, volunteer, or take a seasonal holiday job. Then, come the start of peak season, be ready to return and do it all again!What You Will DoAssist residents with any needComplete move-in and move-out inspectionsScheduling apartment make-readies with in-house turn technicians and turn vendorsUpdating management on the status of turns/service requests/various projects.Perform Apartment Quality checks post turn and pre-move inPerform Apartment Move-Out Inspections.Become familiar with company purchase order and invoicing software.Enter in service requests for residentsAnswer questions regarding service requestsResponds to and manages resident complaints and/or service issuesReceive incoming work orders and prioritize as needed.Keeping our vendors accountable. Work with residents in resolving initial problems before dispatching.Open work orders and provide as much information before dispatching.Dispatch necessary personnel and equipment for incidents.Maintain detailed and accurate records and daily logs of activities.Operate software for data entry and upkeep of records.Follow-up with residents to ensure work order was completed to their satisfaction.Other duties as assigned by supervisor.