Implementation Manager, Content Development Services

Company Overview:At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.Role Summary:As part of the School Assessment team at Pearson, Content Development Services focuses on creating formative, interim, and summative assessments for K-12 education. The Implementation Manager is a new role designed to standardize processes, introduce efficiencies, and build collaboration across the many groups involved in delivering our assessment programs. Implementation Managers will use their experience in content and assessment to create standardized processes, forecast the level of effort associated with development tasks, and contribute to the development of schedules and consistent workflows. Implementation Managers will support existing project teams and, with an eye for efficiency, will build on existing processes and create new processes as needed. Implementation Managers will communicate process, schedule, forecast, or workflow changes to the teams and will monitor progress and gather feedback related to the effectiveness of any changes.Duties and Responsibilities:

Create and implement comprehensive and project-specific process documentation and job aids to support the content development team.

Ensure that consistent, efficient, and best practice workflows are implemented across the Content Development Services team (i.e., core Content, AA/ELL, Multimedia Services, Editorial, Research Librarians, Copyrights &Permissions).

Support the creation and ongoing review/updates of “levels of effort” forecasts to assure managers and directors that resource allocation aligns with project needs.

Review and support the development of project schedules to ensure timely and efficient delivery of assessment content, both within specific programs and across the span of all programs handled by the team.

Troubleshoot process-related issues and implement solutions to prevent future occurrences.

Establish and foster positive, productive, and collaborative relationships with internal resources, vendors, project partners, and external customers.

Support risk mitigation and contingency planning for content development projects.

Support the team in adapting to unforeseen and unexpected requests or changes in priorities.

Qualifications:Master of Education or equivalent experience preferred. Bachelor's degree required.A background in educational testing and assessment industry is strongly recommended. Item and test development experience, as well as teaching experience, is a plus.Experience with

implementing and/or creating process documents or the best-known ways for assessment projects,

assessment best practices, including large-scale high stakes assessments, that can be applied to estimating level of effort, and

skillfully simplifying and training others in complex processes.

A minimum of five years’ professional experience managing or leading cross-functional teams required.Experience specifically in the education field is highly desired. These experiences can include: personnel management, proposal and project management, business-capture planning, customer-relations management, financial management, and subcontractor management.Must have outstanding oral and written communication skills.Must be able to provide complicated solutions to complex problems tailored to a variety of audiences.Excellent project planning and organizational skills are required, including the ability to coordinate a variety of different projects and individuals, and to adapt to unforeseen and unexpected requests or changes in priorities.Excellent analytical and problem-solving skills, especially in a teamwork environment, are desired.Travel depending upon contract requirements.Other duties as required.Join us at Pearson and help shape the future of education! Apply today to become an integral part of our innovative and inspiring team.What to expect from PearsonDid you know Pearson is one of the 10 most innovative education companies of 2022?At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.Job: PROJECT/PROGRAMME MANAGEMENTOrganization: Assessment & QualificationsSchedule: FULLTIMEWorkplace Type: RemoteReq ID: 17670#location