Associate Director, Content Strategy

Company DescriptionDigitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by Ad Age as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.Job DescriptionOur Associate Director Content Strategists drive the content architecture of digital products and services that people love to use.At Digitas, we do CS a little differently. Our UX Content Strategists are an integral part of our Design team. Their backgrounds run the gamut from UX to publishing, startup to agency. They empathize and solve users’ problems, they are well-versed in modern digital experiences, and they are driven by delivering—and supporting—the best possible solution. They are collaborators who lead multidisciplinary teams to set and drive a vision forward, and they aren’t afraid to get their hands dirty making things.Sound good? Good.What you’ll do

Own the end-to-end UX CS process from ideation to execution across multiple projects

Understand strategic business goals—and challenge them when needed

Solve complex problems and find the clearest, most compelling way to communicate the solution

Craft deliverables including the strategic vision, site maps, content authoring guidelines, taxonomies, and maybe things no one has a name for yet

Collaborate deeply with design, strategy, technology, account management and other disciplines

Weigh in as a subject matter expert on content strategy topics with cross-disciplinary agency and client partners

Practice and evangelize customer-centric thinking

QualificationsA few things we want to see in you

Demonstrable understanding of UX content strategy for digital products, content platforms, and branded experiences

Clear understanding of how content and design work together

Complete comfort ideating, sketching, and riffing with your team

The ability to execute, organize, and defend the work

A fanatical obsession with the quality of work that gets delivered

Enough development, research, and process experience to be dangerous

Informed opinions

A creative skill I wouldn’t have thought to list here

The ideal candidate will have

A portfolio of relevant work: It should showcase your experience in the design process, creating XD content, and solving real user problems through words

At least 10 years professional experience, 6 years in content strategy with a focus on UX

Experience translating data into strategic recommendations

Understanding of user-centric design and product development best practices

Awareness of the latest XD, technology, and content trends

Exceptional skills writing short- and long-form content

Experience with tools like Figma and Screaming Frog a plus

Additional InformationDigitas is an equal opportunity employer.