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    IT Concepts
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IT Concepts (ITC) is an 8(a) SDVOSB founded on the concepts of customer-centric, driven to deliver, teamwork, integrity, and innovation. Founded in 2003, ITC was established with a simple yet important promise to “deliver solutions that work”. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.IT Concepts is looking for an experienced Sr. Server Administrator to support our engagement wiht the Social Security Administration. What you'll be doing:

Provide setup and support of Windows file, print and database servers including setup and administration of file shares and manage, support and troubleshoot file and folder permissions.

Work daily to ensure systems run efficiently and continue to operate without downtime or performance degradation.

Maintain software and security updates, monitor server activity and ensure availability of client/server applications, auditing server security, developing and refining processes for the ongoing management of the server and data center environment, and designing and installing new server implementations as needed.

Provide application development support by maintaining, supporting and troubleshooting web servers, managing access to network resources and databases including SQL, IIS and SharePoint servers.

Participate in evaluating existing systems and processes to identify improvements and updates that keep servers running in optimal conditions.

Plan, implement, oversee and maintain server and network infrastructures and projects.

Develop and implement project plans, risk assessments and contingency plans.

Provide server documentation and how-to instructional guides as necessary.

Define and document best practices and support procedures.

Maintain daily, weekly, and monthly scheduled network backups; restore data as required to support systems and data recovery due to hardware, software, or user error; verify and validate the integrity of the backups; and perform recovery test or drills periodically.

Maintain and monitor system resource utilization, such as disk configuration, memory, and central processing unit (CPU) on servers. Recommend changes.

Notify the Government immediately of any problems that occur during daily maintenance of servers. Examples are problems accomplishing backups, disk-space utilization, and excessive CPU utilization.

Mentor / cross train team members on existing and new technologies.

Carry out special IT projects at management's direction.

Interact with customers and staff at the technical level.

Support vulnerability assessments in accordance with Office of Information Security directives.

Review and store the systems, security, and application event logs from servers.

Monitor server performance and ensure all application services are running; maintain and backup all appropriate databases.

Maintain databases resident on LAN servers and design, structure, and maintain additional databases as required supporting new applications. Database types including, but not limited to, SQL, IIS and SharePoint servers.

Administer user access and permissions to databases residing on organizational servers.


Bachelor’s Degree in Business, Information Technology, Engineering or related discipline

10+ years of relevant work experience

Experience including, but not limited to, the following:

Supporting complex windows server environments, server applications and/or network management

Administering Microsoft enterprise solutions including Active Directory, Windows Server, SQL and IIS Server, and SharePoint

Working with Microsoft Exchange Server and administering email accounts

Supporting Windows file, print and database servers including setup and administration of file shares

VMWare virtual servers and VMWare virtual vSphere web Client

Familiarity with modern IT security practices required.

Ability to document changes made to network systems and provide an audit trail of such activities.

Windows server administration.

Infrastructure monitoring and management tools.

Ability to develop IT technology strategy for a server environment.

Experience with virtualization technologies.

Excellent customer service skills.

Effective interpersonal, verbal and written communication skills.

Ability to work both independently and in a team environment.

Preferred Experience:

Certification as a MCSE or MCSA with relevant experience a plus.

Experience with Splunk is a plus

Clearance requirements:

Must be able to obtain and maintain a Public Trust security clearance.

A current SSA Public Trust clearance is highly preferred.

BenefitsThe Company:

Founded in 2003, IT Concepts was established with a simple yet important promise to “deliver technology concepts that work.” This founding principle, which permeates throughout our team and company culture, has propelled ITC to the upper echelons of the industry. With award-winning services and unflinching dedication to country and clients, ITC remains committed to teamwork, innovation, and collaboration.

We’re an SBA 8(a) and CVE certified Service-Disabled Veteran Owned Small Business focused on providing best in class IT Services, Management Consulting, and Data Services Solutions to our clients.

We’re ISO 27001:2013, ISO 20000-1:2011, and ISO 9001:2015 certified and have CMMI DEV and SVC ML3 ratings

We’ve been named part of: Inc 5000’s Fastest Growing Private Companies in 2016, 2018, 2020 and 2021; Washington Business Journal’s Fastest Growing Companies in 2015, 2016, 2017 and 2019; Washington Business Journal’s Best Places to Work in 2015, 2016, 2017 and 2019.

The Employer:

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Protection, Pet Insurance, 401(k) with company matching.

We invest in our employees – Every employee is provided with a stipend to invest in certifications, a master’s degree, or even a doctorate.

We work hard, we play hard -Nationals Games, Happy Hours, Holiday events, philanthropic endeavors, etc…at ITC we enjoy working together but also take time to connect with each other and our community through various events and activities.

IT Concepts is an Affirmative Action/Equal Opportunity employer. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence and business needs, not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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