Dispatcher

We are a TWIC escort company operating at the Port of Baltimore. We are seeking a full time, qualified dispatcher to connect our team of escorts with truck drivers who do not possess a TWIC card and need to gain entry into the port.

Ideal Candidate:

Minimum 2 years dispatching experience preferred

MUST have a TWIC card (if you do not have a TWIC card do not apply)

Excellent communication and customer service skills

Strong organizational and problem solving skills

Ability to multitask

A positive attitude and the ability to operate effectively in a fast paced environment

Experience in the trucking industry

Excellent computer skills

Punctual and reliable

Duties:

Plan, arrange and dispatch TWIC escorts to drivers who need an escort

Provide informed directions and specific instructions for driver and escorts

Provide continuous monitoring of all escorts and drivers in the field and in port

Maintain professional relationships with customers via phone, text and email

Motivate and manage escorts and provide technical support when needed

Job Type: Full-time