Financial Services Representative (FSR)

As a Loan Officer, you will play a pivotal role in delivering superior member service throughout the lending process, from account opening to various loan services. Your responsibilities will include managing deposit services such as account opening, closure, and maintenance, as well as processing loans, conducting loan interviews, and preparing applications for credit approval. Whether assisting members electronically or in-person, you will ensure a seamless experience while promoting and cross-selling our credit union's products and services to enhance member relationships and loyalty. You will also be responsible for resolving member issues and inquiries effectively and professionally.Job Requirements:

High school graduate or equivalent

Strong understanding of financial services and products provided by the credit union

Knowledge of loan processing functions, requirements, and procedures

Previous experience with a full-service financial institution is preferred

Excellent communication and interpersonal skills

Proficiency in basic computer skills and willingness to learn new software/systems