Bartender / Beertender

ABOUT THE BREWERY:

Parleaux Beer Lab is a 10bbl craft brewery and taproom located in the heart of the Bywater neighborhood in New Orleans.

Parleaux Beer Lab is committed to crafting high quality, small batch, imaginative beers inspired by iconic beer styles. In every aspect of the brewery, Parleaux channels the funky spirit of creativity, innovation, and playfulness of New Orleans by creating a flavorful, unique, craft beer experience.

Parleaux Beer Lab is honored to be the first brewery and taproom in the Bywater neighborhood since prohibition and works to create a welcoming space for all inspired by the distinctive characteristics of the neighborhood thru its industrial taproom and spacious outdoor beer garden.

ABOUT THE POSITION:

The Beertenders are the core of the Brewery, and the first people that customers interact with and see when they arrive. Because of this, it is imperative that Beertenders welcome each guest, share the values and culture of Parleaux Beer Lab, and engage with guests positive, welcoming manner. Parleaux Beer Lab rotates beer amongst its 14 taps, so it is important that the Beertenders be motivated to learn about each beer and have the language to communicate different beers and beer qualities to a variety of customers.

ROLE AND RESPONSIBILITIES:

 Welcome each guest as if they are already a friend of the brewery; everyday we are open we will be hosting our friends and neighbors in a community setting and ensure they have a positive experience

 Continuously learn about craft beer and educate guests

 Collect payment (cash and credit cards) for sales and return accurate change

 Maintain an orderly and accurate till

 Check every guest’s ID

 Continuously clean, polish, organize glassware, bar stools, taps, etc.

 Keep a watchful eye for guests that may be or may be on the verge of being intoxicated

 Clean and maintain bathrooms, floors, walls, etc.

 Pour and serve beer

 Attend events, festivals or tastings when scheduled or as requested

 Serve customers in an energetic, friendly, and respectful fashion

 Provide top notch customer services to all customers

 Create a work environment that is fun, but productive

 Ensure the best possible customer experience by establishing a friendly and service-oriented environment

 Be knowledgeable about beer, the beer on taps, and be able to educate customers about the beer in an approachable manner

 Open the taproom to prepare for customers at the beginning of the day, including all related activities (per shift requirements)

 Close the taproom at the end of the day, including all related activities (per shift requirements)

 Operate the Point of Sales system according to best practices

 Maintain a safe, clean, and attractive environment for guests and Team Members

 Maintain and implement policies and procedures as outlined

JOB REQUIREMENTS:

REQUIRED SKILLS

 Must be 21 years old or older

 Maintain current, valid, LA Responsible Vendors Card

 Passion for craft beer, its culture, and people

 Enjoy and promote a positive relationship with our guests and community

 Have effective oral communication skills

 Excellent Customer Service skills

 Be a Team Player

 Be able to work efficiently and quickly in a fast-moving environment

 Be able to stand for long periods of time and bend, stoop, and lift/carry 50 pounds

 Dress appropriately for every shift according to dress code

 Be on time, every time

 Strong understanding and appreciation of New Orleans, our Bywater neighborhood, the people who live here, and our visitors

PREFERRED SKILLS

 Extensive craft beer knowledge

 1+ years previous Bartending experience in high volume settings

 Cash handling

 Point of Sale (POS) system (Square) knowledge

TO APPLY:

If you are interested in applying and think you will be a good fit with our team, please send your Resume & Cover Letter (optional: state why you want to work at Parleaux) to: hello@parleauxbeerlab.com.