Senior Director, Cloud Program Director

You will accelerate Acxiom’s transformation to deliver marketing solutions on industry-leading cloud platforms such as AWS, Google, Snowflake, and Databricks. You will be part of multidisciplinary teams comprising of architects, engineers, developers, and analysts to design and develop data, analytics, and AI solutions. Operating in a client-facing role, you will lead the programs to modernize Acxiom’s solutions and migrate them to the cloud. You will play a critical role in the end-to-end lifecycle of the initiative, from high-level vision to full-scale turnkey delivery of the solution to the clients. This high-impact leadership role requires a blend of strategic vision, technical expertise, and operational acumen to drive business results and foster client success. Responsibilities  

Lead the program management of multi-functional, large-scale cloud modernization projects, covering program planning, solution delivery, tracking and reporting, and risk and mitigation planning.

Define and implement the overall governance model for solution delivery and establish a cadence to manage and track the ongoing delivery.

Identify, assess and manage the risks, issues, and actions and regularly track them to meet the expected outcomes and timelines, building mitigation plans as the program evolves.

Collaborate with cross-functional stakeholders both internal and external to track and manage solution delivery.

Serve as an escalation point for day-to-day program management issue resolution and risk management to both internal and external stakeholders.

Ensure a clear understanding of client objectives, timelines, and budgets, aligning program deliverables with their strategic goals.

Scale global operations effectively, with a particular focus on enhancing offshore capabilities and processes.

Consult with architects and engineers on project planning and future state enhancements/road mapping. 

Engage directly in resolving client issues, ensuring a hands-on approach to maintain client satisfaction and trust.

Mentor project managers and team members, fostering the development of technical expertise, communication proficiency, and interpersonal skills.

Build and nurture strong working relationships with internal and external stakeholders, driving collaboration to achieve program objectives.

Requirements  

Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, or a related technical field is required

12+ years of experience in program management, client services or management consulting

Proven track record of delivering marketing-related digital transformation projects to customers (e.g., cloud migrations for marketing databases, customer data platforms, and analytics)

Experience leading cross-functional, geographically dispersed teams and customer bases and collaborating with third-party systems integrators to deliver high-quality solutions

Demonstrated experience in strong quantitative assessment, decision-making, and prioritization skills

High-level knowledge of the broader Cloud marketplace and the differentiators of various cloud offerings, esp. Snowflake and/or Databricks

Ability to quickly adapt to new and emerging technologies, methodologies, and solutions in the Cloud and IT technology space

Extensive experience of Agile and DevOps culture within multidisciplinary teams

Prior experience in delivering near real-time, event-driven data applications  

Ability to grasp the big picture and develop a roadmap for operationalization 

Skilled at moderating and driving strategic discussions toward practical, impactful outcomes and roadmaps

Strong communication skills with the ability to convey complex concepts effectively to both technical and non-technical audiences

Location  

Remote, continental US (preferably in Texas or Arkansas) 

Primary Location City/State:Homebased - Conway, ArkansasAdditional Locations (if applicable):ConwayAcxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:About Us (https://www.acxiom.com/about-us/)Follow Us on TwitterFind Us on Facebook (http://www.facebook.com/AcxiomRecruiting)Careers PageLinkedIn (http://www.linkedin.com/company/acxiom)Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the Find Jobs report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOMMXAVISODEPRIVACIDADEMPLEADOSPrivacyNoticeWorkday.pdf) .