Support Services Specialist

Description: analyzing accounts to resolve balance discrepancies. posting payments and adjustments Processing itemized bills from clients. Verify insurance eligibility. Inspect bankruptcy notifications. Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time. Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team. Document and maintain procedures for all tasks. Support the Client Services team to ensure that The Company is meeting deadlines and deliverables. Provide summary communications to the Manager of Client Services. Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need) Provide cross training to other client service team members. Opening the daily mail General correspondence review Reviewing itemized statements from client Reviewing settlement offers for accuracies. Consumer dispute resolution Knowledge of credit reporting processAdditional Skills & Qualifications:

Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel

Superb communication and customer service skills

-Ability to identify and solve problems.-Exceptional organizational, time management, and planning skills.-Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA is a plusAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.