Assistant Office Manager -Esquire

DescriptionAre you a gifted individual that excels at helping your teammates achieve and exceed their goals? Do you have a passion for service and an eye for fashion? If so, look no further, we’ve got the job for you!At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.At Dr. Tavel, we deliver the following:

Opportunities for advancement including office management and multi-office management

A culture that values diversity and inclusion

A progressive and results-oriented leadership team

Investment in training and developing our staff so they can shine as experts

Offices, equipment, and inventory that exceed patient expectations

Our ideal candidate possesses the following traits:

Amazing communicator who loves interacting with people

Dedicated leader who builds teams that deliver excellence

Desire to help patients experience the gift of sight

Exhibits high integrity

Focused and detail oriented

Outstanding problem solver

Dedicated to learning and self-improvement

Responsibilities include:

Assist office manager with all operations of a Dr. Tavel office including hiring and development, staff scheduling, and performance reviews

Improve office performance by using reports and dashboards to monitor performance

Work directly with Office Manager, Regional Supervisors, and the Director of Office Operations to identify opportunities for improvement and growth

Leading by example on the salesfloor by using lifestyle sales techniques to identify visual and lifestyle needs and presenting the best options to the patient to best fit their individual needs.

Assisting with general front office operations: answering the phone, check-in, check-out, and pretesting patients

All things insurance: verifying eligibility, answers questions, and authorizing benefits

Completing training to advance your skills and knowledge

Requirements

Previous management experience is preferred (retail management is a plus)

Previous experience as an Optician is a big plus

A positive attitude and a willingness to strive for excellence

Ability to work in a fast-paced environment

Reliable transportation

Ability to work evenings 2 days per week and Saturdays

Bilingual in Spanish is a big plus

Benefits

Competitive salary + significant bonus

Vacation/PTO + 6 paid holidays

Free eye exams and glasses for you + large discounts for family

Health and Dental Insurance

401K

Summer events for you and your family

Hourly pay at $20Plus monthly bonus