VTC Technician

VTC TechnicianRock Island, IllinoisTechnical

Help Desk

CompTIA A+

Troubleshooting

Networking

VTC

A/V

Crestron

OverviewThe VTC Technician will support a government agency in handling Video Teleconferencing systems. There is a current VTC infrastructure, in which this position will help maintain network systems. You will work closely with technical members to support VTC and Information Technology departments.Overall, this position is great for any recent Computer Science graduate or Information Technology professional. Job Duties

Set up conference rooms with VTC equipment and programs.

Operate state of the art equipment and monitor materials according to compliance.

Prepare and stage equipment, as well as provide troubleshooting.

Analyze data and perform recovery functionality.

Learn to perform remote network management as directed by supervisor.

Re-engineer circuits for VTC network.

Install and maintain cables, racks, projectors and more.

Software tools MS Office, NNM, Telnet.

Apply knowledge of ITU-T Standards.

Knowledge of Polycom, Cisco, or similar.

Document activities with detail.

Customer service relating to high-ranking officials.

Additional Skills & Qualifications

Strong communication skills, understanding of hierarchy and chain of command.

Must be able to work effectively in a stressful environment.

Example: If conference goes down in the middle of a presentation, the technician may end up dealing with un-happy customers.

Work Environment

Onsite

Partners with IT Department

VTC team is comprised of 1 Task Lead, 1 Engineer & 3 Technicians

Expected Start Date

4/8/2024

Schedule

Monday-Friday.

1st shift hours.

Saturday & Sunday Off.

Federal Holidays Off.

Compliance Requirements

Drug Test Required; Background Check Required.

CompTIA A+ Certification, reimbursement assistance, if passed.

Interim Secret Clearance, financed by agency, no out of pocket cost.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.