Chief Compliance Officer (Administrator IX)

The Registry of Motor Vehicles administers a variety of licensing, registration and public safety-related functions and services. The Chief Compliance Officer (CCO) is responsible for ensuring that RMV Business Units and RMV programs are compliant with applicable laws and regulations. The CCO establishes standards and implements procedures to identify, prevent, detect, and correct noncompliance within the RMV effectively and efficiently. The CCO is responsible for providing the Registrar and other senior MassDOT leaders updates related to RMV policies and procedures, dissemination and training of those policies and procedures to all RMV employees, and assurance that the organization is compliant with all relevant laws and regulatory requirements. The CCO is responsible for reviewing allegations of misconduct by RMV employees, business partners and customers to identify and gather information on violations of RMV policies, procedures or state or federal law. The CCO is responsible for compiling serious allegations and turning information over to the Massachusetts State Police’s Fraud Identification Unit for further investigation, when applicable. The major responsibility areas of the Chief Compliance Officer are: Developing a compliance strategy and plan: · Defining the necessary levels of knowledge on existing and emerging regulatory compliance requirements across and throughout the RMV. · Developing a compliance work plan that reflects the RMV’s unique characteristics, as well as its responsibilities to public safety and public confidence. This plan should include the development of processes, as well as a culture of compliance. · Identify and mitigate agency risks by completing an enterprise-wide risk assessment, manage risk ranking and prioritization, and drive adoption of effective mitigating strategies, controls and protocols. · Identify and respond effectively to emerging new compliance risks. Periodically revising the compliance plan in light of internal (organizational) or external (legal or regulatory) changes. Oversight and Implementation: · Oversight and monitoring of the implementation of the compliance program. · Providing strategic direction to the management team on compliance. · Preparing and presenting clear and concise compliance reports for senior leadership and the MassDOT Board of Directors. · Coordinating internal compliance reviews, risk assessments and monitoring activities, including periodic reviews of all RMV departments. Oversees RMV quality control function and reports on findings to relevant senior RMV and MassDOT leadership, MassDOT Board of Directors, etc. · Communicating integrity and values to ensure that adherence to compliance-related policies becomes culturally ingrained throughout the RMV. · Assessing and raising awareness of risks, including those risks that could call the RMVs integrity into question. Investigation and Crisis Management: · Conduct investigations (both independently and in coordination with other MassDOT investigative units) on matters related to RMV compliance. · Develop plans to manage compliance-related crises and violations, including appropriate incident reporting channels. Pre‐Hire Process A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references. Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name‐based and fingerprint‐based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position. About MassDOT The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers. MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. MINIMUM ENTRANCE REQUIREMENTS: First consideration will be given to those applicants that apply within the first 14 days. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review to determine if your submitted materials meet the minimum entrance requirements for the position. Current MassDOT employees should use their internal MassCareers account to apply. Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least three (3) years must have been in a managerial capacity. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us. For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722. For a disability-related reasonable accommodation or alternative application method, call Diversity Officer, Derrick Mann at 857-368-8541. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Compliance and Certification Organization: Massachusetts Department of Transportation Title: Chief Compliance Officer (Administrator IX) Location: Massachusetts-Quincy - 25 Newport Ave Ext Requisition ID: 2400015P