Customer Service Representative

Description We're looking for 25 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home. Candidates for the Patient Service Representative opening must sit in PST, MST, or CST time zoneIn this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.Responsibilities:

Answering patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience

Scheduling and rescheduling patient appointments

Accurately recording and maintaining patient records

Coordinating with medical professionals to ensure the highest level of patient care

Requirements

HIPAA knowledge and compliance requirements

A natural desire to help others

Excellent communication skills, both written and spoken

Ability to work in a fast-paced environment, multitasking and prioritizing effectively

Solid problem-solving abilities

Strong computer skills and ability to quickly learn new systems

Reliable high-speed internet connection

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .