Business Analyst - ITSD

Business Analyst - ITSDPosting Begin Date: 2024/09/16Posting End Date: 2024/09/30Category: BusinessSub Category: ProfessionalWork Type: Full TimeRemote: Flexible HybridLocation: Boise, ID, United StatesMinimum Salary: 34.95Maximum Salary: 39.50Pay Rate Type: HourlyDescriptionDEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANSTHIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED. The Information Technology Services Division is excited to announce an opening for aBusiness Analystto join the Project Services team inBoise.This position will serve as a key member of the team responsible for supporting a wide array of information technology projects throughout the Department of Health and Welfare. The team works closely with staff and contractors, both within the ITSD division and across the agency, to encourage and facilitate the adoption of industry-standard project management practices to maximize project effectiveness. As a business analyst within the Project Services team, you will operate within the full realm of the project life cycle. This includes, but is not limited to, initial analysis of the business needs and determination of requirements, creating a project charter and plan, defining scope and schedule, building workflows, identifying roles and contractor needs, providing support to quality assurance functions and implementation of solutions, all while maintaining all the dynamic communication necessary to keep a project moving forward on schedule. This is a great opportunity for a business analyst who enjoys working within the full array of project-related duties. If you have previously applied for a Business Analyst position and wish to be considered for this vacancy, you must reapply under this announcement. Previous scores will not be used. To be considered for this position, your application/resume must demonstrate your experience to meet the minimum requirements listed below. This position may be eligible for telework after successful completion of probation but requires residency in Idaho. If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating. The department does not sponsor anyone with a work visa. BENEFITS: BEST RETIREMENT AVAILABLE IN THE NATION We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit. OTHER EXCELLENT BENEFITS

11 paid holidays

Generous vacation and sick leave accrual beginning as soon as you start

Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)

PERSI Choice 401(k)

Deferred compensation plan

Life insurance

Short and long-term disability insurance

Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

Wellness programs

Employee Assistance Program (EAP)

Flexible Spending Accounts (FSA)

Wide variety of training opportunities

Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

Consult with and/or facilitate discussions with agency staff, managers, and/or work-groups to identify operational, program or administrative needs.

Use a systematic approach to design, modify or adapt a major program or operation to optimize performance outcomes and to achieve more efficient results.

Evaluate current processes in order to recommend process designs and technical solutions, and create to-be workflows, cost-benefit analysis, and business requirements documentation.

Create solutions in alignment with operational, policy and program goals/objectives.

Design process performance objectives to ensure alignment to business plans.

Identify project scope, risks, issues, required training, and resources.

Collaborate with stakeholders and follow contracting guidelines to develop contractor statement of work.

Monitor and track project budget, schedule and scope, and any approved changes to them during the project.

Compare actual performance against performance targets; identify performance issues and necessary solutions.

Administer project contracts and monitor and evaluate contractor performance.

MINIMUM QUALIFICATIONS: You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

Good knowledge of project management.Typically requires two years experience managing projects involved in determining project scope, developing project goals, timelines, budget, implementation strategies, and measurement methods, and monitoring progress toward goals and project completion; OR Certification as a Business Analyst Associate; OR successful completion of Business Analyst training in alignment with the Business Analyst Body of Knowledge (BABOK) and two years experience performing routine duties in requirements discovery, process analysis, and preparation of reports and written documents.

Good knowledge of organizational/business analysis and evaluation.Typically requires completing at least six semester hours of upper division college coursework for a degree in Business, Public Administration, Finance or other related field AND two years professional-level evaluative, analytical and planning work; OR a Bachelor's degree in Business, Public Administration, Finance or other related field AND one year professional-level evaluative, analytical and planning work; OR at least four years' work experience performing professional-level evaluative, analytical and planning work.

Good knowledge of process improvement methodology.Typically requires at least two years experience performing requirements discovery, process analysis, and preparation of reports and written documents OR successful completion of Business Analyst training in alignment with the Business Analyst Body of Knowledge (BABOK).

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

Experience manipulating, processing, and extracting value from large, disconnected data sets.Typically gained by at least one year of experience or successful completion of college coursework.

Experience with Project Management principles and practices (as recognized by the Project Management Institute).Typically gained by at least one year of experience or successful completion of college coursework.

Experience with SQL, query authoring, and relational databases.Typically gained by at least one year of experience or successful completion of college coursework.

Experience with Business Intelligence software (such as Tableau or Power BI).Typically gained by at least one year of experience or successful completion of college coursework.

Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers) PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.If you have questions, please contact us at:Email is the quickest way to get an answer to your questions.(answered Monday through Friday during business hours MST)EMAIL: [emailprotected] (http://dhwjobs@dhw.idaho.gov) PHONE: (208) 334-0681EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[emailprotected]. Preference may be given to veterans who qualify under state and federal laws and regulations.