Pilina General Manager

As the General Manager of Pilina, you will be responsible for overseeing all facets of the venue, ensuring its continued business growth, operational excellence, and elevated guest experience. Your leadership will drive innovation, team development, and sustained success in alignment with our brand vision.Salary Range: $95,000 - $105,000What you will be doing:Drive business growth and profitability by developing strategies to increase average check and cover capture, optimizing purchasing and inventory management, and fostering strong partnerships with preferred suppliers.Work in partnership with the Resort Chef de Cuisine to execute the smooth and flawless operation of the front and back of house.Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements and building relationships.Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, benchmarking state-of-the-art practices and participating in Hawaii community programs.Consistently drive innovation to be the ‘Hottest Place in Town’ by actively promoting our venue within the community.Actively participate in social media accounts and online reputation (including responding to inquiries/comments) in partnership with the Executive Chef, and Marketing/PR Manager in accordance with marketing standards.Establish restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing and sales projections, analyses and estimates.Meet restaurant financial objectives by preparing strategic and monthly forecasts; analyzing variances; initiating corrective action.Accomplish restaurant objectives by recruiting, selecting, orienting and training to ensure colleagues are set up for success.Maintain operation by preparing policies and standard operating procedures aligned with hotel policies.Ensure all brand standards and programs are in place and maintained.Collaborate with other departments to contribute to the overall smooth operation of the hotel.Share Pilina story and history of the islands with guests.Maintain exceptional cleanliness, safety, and sanitation standards by exceeding guest expectations and ensuring compliance with local health regulations, EHC, and company guidelines.Ensure that overall cleanliness and maintenance of our restaurant exceeds expectations.