Front Desk/Housekeeping Small Hotel

● Be the face of the hotels to our guests by interacting with guests in person as well as by answering the phones, responding to emails and reviews Process Reservations.

● Ensure that guests enjoy our accommodations by responding promptly to questions, requests, emergencies and complaints via messaging, call, email, or in person.

● Outstanding guest service and problem-solving skills along with excellent and clear communication skills are a must.

● Make guests feel welcome even when not communicating face-to-face.

● Inspecting rooms before guests arrive, assisting with cleaning rooms as necessary. Washing and folding onsite laundry. Carrying supplies and linen up and down stairs.

Not interested in Front Desk? Housekeeping only position also available.